The Opportunity
Adobe is looking for a Business Analyst (BA) to assist the Global Accounts Receivable team. In this role, you will connect business objectives with technological solutions through analyzing data, processes, and systems. You will find opportunities for improvement and assist in implementing effective solutions.
The role will focus on supporting the continued growth of Adobe’s subscription base, as well as associated eCommerce payment methods, payment providers, processes, systems, and solutions.
As a highly visible position, you will collaborate multi-functionally with teams such as Payments, Technology Services, and Finance. Strong written and verbal communication skills are essential. The ideal candidate should be capable of handling stress in a dynamic, team-oriented environment.
What you will do
- Act as the main liaison between the Accounts Receivable team, Finance leadership, and IT to align business needs with system capabilities.
- Serve as the first point of contact for AR system issues — investigating, fix, and resolving where possible, and advancing to IT when required
- Collaborate with teams to brainstorm issues, challenges, and solutions to help the business expand into new regions and adopt new payment methods.
- Analyze and review AR payment processes (wire, credit card, PayPal, and various other eCommerce methods), ensuring payments are automatically applied by the system and investigating unapplied items.
- Maintain a keen attention to detail while ensuring compliance with processes, procedures, and SLAs in a highly structured environment..
- Visualize and analyze current business processes to identify inefficiencies and design optimized workflows to improve efficiency.
- Interpret complex data sets to inform business decisions, identify trends, and deliver actionable insights.
- Evaluate proposed solutions to ensure they meet business requirements, investigate anomalies, and follow up to conclusion, with a focus on overall process improvement.
- Ensure strict alignment to a controlled environment within the Accounts Receivable department.
- Collaborate with participants to elicit, document, and analyze business requirements, ensuring a clear understanding of business needs.
What is needed to succeed
- Minimum 3-5 years’ experience Business Analyst experience in Finance or Accounts Receivable.
- Strong working knowledge of SAP S/4HANA, particularly AR and related finance modules, including configuration awareness and data structures.
- Experience with applying and accounting for ecommerce payments a distinct advantage.
- Experience with SnapLogic or similar integration and automation tools is a strong plus
- Educated to third level business qualification.
- Project Management Experience.
- Good work ethic with the ability to work in an organized manner.
- The energy, passion, and drive to make it happen.
- Ability to manage multiple responsibilities and adapt to changing priorities.
- Initiative to work independently, as well as a key team member in a very collaborative team.
- Good interpersonal and communication skills.
- Strong numerical and analytical skills.
- SAP (or similar ERP) experience.
- Strong Microsoft Excel ability.
