An Associate, Quality Services owns manual execution of documented set of task instructions for a list of components or features of a product, as per the defined productivity and quality targets, agreed SLA and adhere to processes.

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Key job responsibilities

· Gain understanding of the application test procedures and how to use applicable software and tools.

· Execute test instructions and report test results accurately and promptly.

· Report any deviations observed

· Understand any changes in test instructions related to their assigned work

· Follow defined processes to perform assigned work

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A day in the life

Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes

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Basic Qualifications

- Knowledge of QA methodology and tools

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Preferred Qualifications

- Experience with testing consumer devices

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About the company

Amazon

Company overview

Amazon runs a wide set of consumer and enterprise businesses, including online retail, Prime Video and other subscription services, advertising, devices, and Amazon Web Services (AWS). Amazon also builds large-scale software and infrastructure for logistics, payments, and cloud computing, and hires across engineering, product, operations, corporate functions, and frontline roles. Amazon’s early-career hiring spans both office-based teams and operational sites, which means “entry-level” can look very different depending on the org.

Locations and presence

Amazon has major corporate hubs in Seattle and Arlington (HQ2) plus large engineering and operations sites across North America, EMEA, and Asia-Pacific. For many corporate roles, Amazon’s stated expectation has shifted to five days per week in-office for office-based employees (with exceptions depending on role and site).

Palpable Score

76.7

/ 100

Amazon is one of the most accessible early-career employers at scale, with recurring internships and graduate hiring across many disciplines and geographies. Amazon also provides unusually clear public information about interview mechanics and publishes pay ranges on a large share of roles, which supports informed decision-making. The biggest drag on outcomes is the combination of high-performance culture signals and recent corporate job cuts, which adds risk for early-career stability depending on team and org.

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