Who you will work with
BCN Customer COE, as part of Bain’s expert client delivery network, has the vision to lend expertise, speed and competitiveness to Bain’s Pricing, Commercial excellence, Marketing & Customer Experience projects through co-developing and delivering Pricing products, designing Go-to-Market Strategy Solutions and Improve customer experience effectively through client-specific analysis/solutions. In the CoE, we develop products and deliver solutions that help clients identify and fulfil full potential across the entire value chain of sales and customer journey. Also capturing value across – from problem identification, solution designing, and implementation, to capability transfer.
The CoE has fast-paced, dynamic environment with continuous innovation and learning. We offer multitude of professional development opportunities for those who like to problem-solve in an analytical environment. The COE provides a truly global experience with opportunity to work with experts, Bain teams and clients across the world in an inclusive, collaborative and fun-loving team culture. There are also global transfer opportunities for high performers.
What you’ll do
- As an Associate, you will be an integral part of the team, bringing specialized knowledge to pricing product(s) in development of pricing related IP/ tools as well as help in end client delivery.
- Would work under the guidance of the Pricing COE Project Leader or Manager, playing a key role in driving the team’s overall output while developing product or serving clients by preparing presentations, data analysis and other initiatives.
- Expected to oversee and train a team of COE Analysts across the above effort and develop the next set of specialists.
- You will be 100% staffed on a specific project at a time
- Take responsibility for assigned work streams and generate hypotheses. Effectively understand the work plan and execute it
- Brainstorm with the Project Leader on various aspects of case or IP work which ranges across scope definition, data cleaning, explorations, feature engineering, feature selection, modeling, building prototype, documentation of an algorithm and insights etc.
- Possess or develop good working knowledge on analytical tools such as Python, R, SQL etc.
- Identify and apply the relevant analytical tools for own work stream. Ensure zero-defect analysis in own work stream ensuring key questions are answered in a timely manner
- Help in driving conversations through analytics, including, but not limited to - Building dashboards - Driving insights through data analysis – Story-lining the deliverable to prove/disprove hypotheses
- Communicate data, knowledge and insight to the entire team. Perform sound reality checks and recommend actionable solutions
- Train up and guide the team on technical and analytical aspects
- Provides feedback and coach Analysts on task execution and role
- Deliver clear and professional presentations to teams/case team/managers etc.
- Consistently seek and provide meaningful and actionable feedback in all interactions; recognize different professional development needs in oneself and work towards it
About you
- Work experience range in case highest qualification is undergraduate studies 2-5 years of hands-on experience in data operations, data analytics or consulting with pricing /marketing analytics exposure and strong academic records
- Work experience range in case highest qualification is postgraduate studies 0-3 years of hands-on experience in data operations, data analytics or consulting with pricing /marketing analytics exposure and strong academic records
- Candidates should possess good technical, analytical, communication and team skills.
- Prior experience with ETL, data analytics is important Working skills in Python is required. Proficiency in R, SQL, Alteryx, Tableau will be preferred.
- Proficiency and experience in analytical tools (such as Alteryx, Tableau) will be preferred.
