Job Summary:

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Perform workforce analysis, control and monitor labor spending and provide recommendations to senior management on frontline labor strategy that balance Guest, staff and financial needs.
Lead and conduct workforce-related projects, including developing workload study plan and tools, performing in field data collection, driving operational efficiency, conducting data modelling, analytics, and visualization to create innovative solutions for anticipating and responding promptly to dynamic business changes. The goal is to maximize company revenue by optimizing labor usage.
Generate workload to ensure frontline work schedules are met with approved plan and operation needs. Collaborate with cast scheduling team to provide labor projection enabling business decisions and operational adjustments promptly.

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Job Requirements:

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Bachelor’s degree in Industrial Engineering, Operations Management, Operations Research, Statistics, HR or Business Management
Min. of 3 years of working experience in resources planning and analysis in operation fields
Proficient in Microsoft Office, in particular Excel, PowerPoint, Power Query, Power BI and Power Apps
Excellent quantitative and analytical skills, proactive and a good team player
Fluent in both English and Chinese
Knowledge of Employment Ordinance and SAP or related financial systems will be considered a plus

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About the company

Disney

Company overview

The Walt Disney Company is a global entertainment business spanning streaming (Disney+, Hulu, ESPN+), film and TV studios, consumer products, and theme parks and experiences. The company operates major brands including Disney, Pixar, Marvel, Lucasfilm, National Geographic, and ESPN. The company sells entertainment subscriptions and advertising, licenses characters and franchises, and runs destination businesses like Walt Disney World and Disneyland. The company hires across creative production, technology, operations, hospitality, and corporate functions.

Locations and presence

The Walt Disney Company operates worldwide across studios, offices, and theme parks, with large hubs in the United States and meaningful footprints across EMEA and Asia-Pacific. The company’s on-site expectation varies widely by role, from fully on-site park and studio work to corporate roles that may be hybrid depending on the team and location.

Palpable Score

77.8

/ 100

The Walt Disney Company offers multiple real entry points for students and recent graduates, including the Disney College Program, paid professional internships, and structured rotational and leadership tracks. Early-career support is visible through formal learning sessions and education benefits, but hiring experiences and pay transparency vary by role and region, and broader business restructures can affect stability.

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