Job Description And Responsibilities

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The Global Business Optimization team has a simple mission: we turn massive amounts of data into actionable insights that drive business value. Our analytic consultants and data analysts work with Visa’s clients, partners, and staff to improve portfolio performance, program profitability, and cardholder experiences. By coupling in-depth analysis of cardholder behavior with Visa’s world-class products, digital offerings, and marketing capabilities, we ensure our clients’ programs operate at their peak potential and that cardholders have seamless commerce experiences in both the physical and digital world.

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As part of the Client Services organization, this role will take ownership of this vision and deliver with excellence for our organization and our clients. The successful candidate will use strong big data and analytical skills, contextual business sense, and a creative flair to solve real-world business challenges for Visa issuing banks, acquirers, merchants, and processors. In addition, your analytic expertise will directly impact the strategic direction of the organization and how we deliver value from our data assets.

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The successful candidate will be a key member in Global Business Optimization, within Client Services, supporting all aspects of improving and optimizing payment success, including but not exclusive to authentication and authorisation. Responsible for building and deploying a single source of truth on insights, facts, and reporting related to the Visa Europe Regions payment processing.

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Responsibilities:

• Assist other team members in deriving analytic insights on client performance and deliver findings to external and internal stakeholders, by proactively advising on how to improve performance.
• Formulate and source necessary datasets from internal tools and platforms, rendering insights in compelling presentations and visualizations.
• Create and present analytic deliverables to external Visa clients, colleagues in the analytics team, and other internal stakeholders with varying degrees of analytical and technical expertise.
• Develop specific knowledge on authentication and/or authorisation, with active monitoring and client meetings to help them improve and optimise performance.
• Identify and understand the root cause of problems, define analytical objectives, and formalise data requirements for various types of analyses.
• Combine and analyse disparate data sources and derive insights in a Big Data environment.
• Work with a pan-European team located in multiple locations and contribute to global projects.
• Proactively facilitate the overall analytic delivery strategy for the organisation.
• Compare client performance against industry best practices to identify performance and/or profitability improvement opportunities.
• Present complex data and content to clients in an accurate, understandable, and engaging manner, considering stakeholders' varying degrees of analytical and technical expertise by translating analysis and insights into stakeholder & client language.

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This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

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Qualifications

Basic Qualifications:

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2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)
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Preferred Qualifications:

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3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)

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