The Plum Guide

Curated vacation rental bookings
Last updated:
January 31, 2026
Company details
HQ
HEADCOUNT
100-499
ORG TYPE
Startup
SECTOR
Travel & Hospitality
About the company
The Plum Guide is a curated holiday-home booking platform headquartered in London, often positioned as a “Michelin guide for homes” because of the company’s heavy screening and quality bar. The Plum Guide sells stays in hundreds of destinations, with teams spanning commercial functions (sales, partnerships, care) and product and engineering. Public materials emphasise “total transparency” in guest comms and a high-touch human support model alongside tech and data. The Plum Guide also runs a hybrid working model anchored around a London HQ, with some fully remote team members in Europe and the US.
Locations and presence
The company runs hybrid working tied to a London HQ (office presence a couple of days per week is stated publicly). The Plum Guide also hires for some roles that can be remote across parts of Europe and the US, which broadens access beyond London.
Palpable Score
54.4
/ 100
The Plum Guide offers several early-career-friendly roles that start around the 0–2 year mark, plus practical learning signals like a stated education budget and role-specific onboarding for sales. The limiting factors are inconsistent role visibility on the careers site and a noticeable volume of negative interview experience feedback, which makes the candidate experience feel uneven.
Pillar 1: Early-career access

Score

12.0
/ 20
  • The company advertises roles with genuinely early-career requirements, such as Sales Executive – Matchmaking asking for 1–2 years in a customer-facing role.
  • Plum Guide has also posted roles like Performance Marketing Manager that list only 1+ year in search advertising, which can be a realistic step for early-career marketers rather than a pure “5+ years” bar.
  • The company does not show a reliable always-on “open roles” board on the main careers page, which makes entry-level access harder to track and weakens the signal of recurring junior hiring.

Pillar 2: Hiring fairness and transparency

Score

10.0
/ 20
  • The company has role posts that are unusually clear about what the job does and does not include (for example, the Matchmaking sales role explicitly excludes in-stay customer service issues and itinerary work).
  • Plum Guide has multiple interview accounts describing long, multi-stage processes with tasks or case studies, and some candidates report misaligned expectations between an “intro call” and an actual interview.
  • The company also has interview feedback reporting ghosting after interviews, which is a direct hit to fairness and transparency.

Pillar 3: Learning and support

Score

13.0
/ 20
  • The company publishes an educational budget as a named benefit (books, courses, and tailored learning support).
  • Plum Guide includes role-specific learning promises in at least one early-career-facing posting, such as “Onboarding & Sales training within your first month” for the Matchmaking sales role.
  • The company does not publish consistent onboarding or mentoring detail across functions, so early-career support likely varies depending on team and manager.

Pillar 4: Pay fairness and stability

Score

11.7
/ 20
  • The company lists a solid baseline of stability benefits in public materials, including pension and private health-related coverage, alongside generous leave policies in role ads.
  • Plum Guide sometimes gives pay positioning in a way juniors can understand, such as stating an on-target earnings figure and stock options (EMI) for the Matchmaking sales role.
  • The company often asks candidates to share salary expectations rather than publishing salary ranges, which caps pay fairness confidence for early-career applicants.

Pillar 5: Early-career outcomes

Score

7.7
/ 20
  • The company has a meaningful volume of employee sentiment on review sites, landing in a mid-range overall rating and only around half of reviewers recommending the company, which points to mixed outcomes.
  • Plum Guide has interview feedback that includes both acceptances and declines across a range of roles, but the public record does not isolate what outcomes look like specifically for 0–3 year hires over 12–24 months.
  • The company does not publish early-career progression stories (for example, “associate to manager” paths, internal mobility examples, or retention snapshots), so this pillar stays conservative.

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