Company details

HEADCOUNT

100-499

ORG TYPE

Startup

SECTOR

Retail & Consumer

WEBSITE

http://www.themodernmilkman.co.uk/

About the company

The Modern Milkman runs a “milkround” style doorstep delivery business, focused on milk, eggs, bakery, and other household essentials with a sustainability angle. The company sells subscriptions and repeat delivery routes, using technology to manage ordering and logistics. Public updates describe growth through UK operations and US expansion, including acquisitions of similarly named businesses in the US. The company’s messaging centres on reducing single-use plastic and making low-waste shopping convenient.

Locations and presence

The Modern Milkman has UK operations anchored around Manchester and London, with a stated presence in Boston for US expansion. Public reporting also describes operating across multiple US states alongside UK delivery coverage.

Palpable Score

58.0

/ 100

The Modern Milkman has real entry points for early-career candidates, especially in operations and customer-facing roles, and some roles publish pay ranges plus a decent benefits package. The score is held back by mixed interview and training feedback, and uneven public evidence of consistent early-career progression and job security.

Pillar 1: Early-career access

Score

12.0

/ 20

The company regularly advertises roles that do not appear to require years of prior experience, such as Hub Associate and Night Delivery Driver openings.
The Modern Milkman also hires for office-based roles like Digital Analyst, but those postings ask for prior analyst experience rather than 0–3 year profiles.
The company does not present a visible, recurring set of junior corporate roles (Associate, Junior, Graduate) across multiple functions at the same time, which limits broader early-career access beyond ops.

Pillar 2: Hiring fairness and transparency

Score

11.0

/ 20

The company publishes a careers FAQ and benefits overview, but key parts of the interview-process explanation are not readable as text, which reduces transparency for applicants.
The Modern Milkman has candidate reports describing an unstructured process and poor clarity from HR, alongside other reports describing smooth conversations and time-boxed technical tasks.
The company’s role descriptions can be very detailed in responsibilities and benefits for some corporate roles, but that consistency is not visible across all job families.

Pillar 3: Learning and support

Score

11.0

/ 20

The company advertises learning support and practical enablement in benefits, including learning and development budgets and work-from-home setup support.
The Modern Milkman includes a concrete benefits pack in at least one corporate role, covering an L&D budget, wellbeing budget, EAP-style mental health support, and structured benefits via a platform.
The company has frontline worker feedback describing “no training” and “no support” in delivery roles, which is a serious early-career risk even if other teams have stronger support.

Pillar 4: Pay fairness and stability

Score

13.0

/ 20

The company has multiple roles with explicit pay information in public listings, including Hub Associate annual pay and per-day or hourly rates for delivery roles.
The Modern Milkman also posted a salaried corporate role with a clear range (£50k–£65k) plus pension matching and benefits, which helps pay transparency for that track.
The company does not consistently publish salary ranges on the main careers hub, so early-career candidates still have uneven visibility on pay fairness by function.

Pillar 5: Early-career outcomes

Score

11.0

/ 20

The company has mixed employee sentiment on development and culture, with some reviews praising flexible working, benefits, and investment in development, and other reviews describing bullying and weak management.
The Modern Milkman has public discussion of layoffs and job security concerns in employee review ecosystems, which creates uncertainty for early-career stability and progression.
The company’s hiring footprint across logistics, commercial, and engineering roles suggests ongoing recruitment, but public evidence of junior-to-mid promotion paths and 12–24 month retention outcomes is limited.