Company details

HEADCOUNT

25-99

ORG TYPE

Startup

SECTOR

Professional Services

WEBSITE

https://www.techspert.io

About the company

Techspert is a healthcare and life sciences expert network that matches clients with specialists for primary research, supported by an AI-powered search and knowledge platform. The company positions itself as a tech-led alternative to traditional expert networks, aiming for better-matched experts and faster turnaround. Techspert describes origins in Cambridge and growth into a global delivery setup. Public materials also highlight a strong internal culture focus, including a regularly reported eNPS score.

Locations and presence

Techspert describes international teams in Cambridge (UK), Houston (US), and Santiago (Chile). Public office information also lists a London office address alongside the US and Chile locations.

Palpable Score

63.4

/ 100

Techspert has credible early-career entry points through Associate and graduate-style roles, plus a published hiring process that is more transparent than many peers. The score is held back by the current lack of open roles on the company careers page and mixed candidate reports on follow-through, plus limited published evidence on early-career promotion and retention outcomes.

Pillar 1: Early-career access

Score

10.7

/ 20

The company’s careers site currently states there are no open positions, which limits immediate entry-level access for graduates.
Techspert has a visible history of early-career roles through interview logs that include Associate and Graduate Sales Executive processes.
The company’s careers copy explicitly frames roles as a “first career step” and references support “from our interns to our executive team,” but internships and junior roles are not consistently live.

Pillar 2: Hiring fairness and transparency

Score

14.1

/ 20

The company publishes a step-by-step hiring process (phone interview, first interview, job-relevant challenge, final interview), which reduces ambiguity for candidates.
Techspert states the technical challenge is role-relevant and that candidates receive a gift voucher for the task, which is a fairness-positive signal when executed consistently.
The company has candidate reports of process reliability issues, including a missed call for a graduate role and an unfulfilled voucher after a challenge, which pulls down trust.

Pillar 3: Learning and support

Score

13.0

/ 20

The company describes concrete wellbeing support such as a Wellness Committee and trained Mental Health First Aiders, which matters for early-career stability.
Techspert publishes a Mental Health and Wellbeing Policy and explicitly treats mental and physical sick leave the same, including support for returning after significant absence.
The company does not publicly spell out early-career learning mechanics like a buddy system, manager 1:1 cadence, or a first-30/60/90-day ramp plan inside role materials.

Pillar 4: Pay fairness and stability

Score

12.0

/ 20

The company lists stability-oriented benefits such as 36 paid days off (including public holidays), enhanced parental leave, and flexible hours with significant work-from-home scope.
Techspert notes private health insurance only after three years of service, which is a meaningful benefit but delayed for many early-career hires.
The company does not publish salary bands on the main careers site, and third-party pay snapshots show limited sample sizes, so pay fairness is harder to verify upfront.

Pillar 5: Early-career outcomes

Score

13.6

/ 20

The company reports an employee eNPS score of 68 on the careers site, which is a rare, concrete culture and retention-adjacent signal.
Techspert has strong aggregated employee sentiment on review sites (overall rating and “recommend to a friend”), which suggests many people would choose the company again.
The company’s public footprint is missing early-career outcomes that matter most for graduates, such as time-to-promotion medians, intern-to-offer conversion rates, and 12–24 month retention by cohort.