SWAP

Seamless circular commerce infrastructure
Last updated:
January 2, 2026
Company details
HQ
London, UK
HEADCOUNT
100-499
ORG TYPE
Startup
SECTOR
Retail & Consumer
About the company
Swap builds an AI-native commerce operations platform that helps online brands run cross-border selling, returns, tax, and demand planning from one system. The company positions the product as “agentic commerce” infrastructure, linking backend operations with a storefront experience. Swap sells mainly to ecommerce brands and promotes integrations across tools like Shopify and logistics partners. Swap has raised a reported $40M Series B and has been scaling across Europe and the US.
Locations and presence
Swap hires across London, Austin (Texas), New York, Tel Aviv, and Amsterdam, with roles posted in-person and hybrid depending on team. Several postings specify in-person work (London finance roles) or a hybrid cadence such as three in-office days per week (Austin sales).
Palpable Score
57.3
/ 100
Swap has real early-career entry points through roles that accept university placement experience and commercial roles designed for people early in their careers, but early-career hiring is not the dominant pattern across the full job board. The hiring process shows defined stages in public interview write-ups, yet there are also negative candidate reports that pull down fairness and consistency. Support, pay transparency, and long-term outcomes are hard to judge because the company shares benefits and progression claims, but publishes limited concrete early-career onboarding detail, pay ranges, or retention data.
Pillar 1: Early-career access

Score

12.5
/ 20
  • The company advertises finance assistant roles (Accounts Payable Assistant, Assistant Accountant) that accept relevant experience gained through university placements, which can work as a first full-time step.
  • Swap posts commercial pipeline roles with low experience thresholds, including a Business Development Representative role asking for as little as 6+ months in a related field.
  • The company’s overall openings skew experienced (senior data, engineering leadership, senior product, senior partnerships), so early-career access exists but is not high-volume or cohort-based.
  • Pillar 2: Hiring fairness and transparency

    Score

    10.0
    / 20
  • The company has public interview write-ups describing a structured, staged process (for example: initial chat, live coding challenge, then a culture interview for some roles).
  • Swap has candidate reports that include stage-by-stage interactions (including follow-up calls after stages), which can improve transparency when consistently applied.
  • The company also has multiple negative candidate accounts describing poor experience and mismatched expectations (for example, a technical round not matching what was described), which undermines perceived fairness.
  • Pillar 3: Learning and support

    Score

    11.3
    / 20
  • The company’s careers messaging includes explicit claims about “clear career trajectories and internal mobility,” plus an internal progression sentiment metric shared publicly.
  • Swap writes some roles as progression-focused, such as a Partner Development Representative path that is framed as an opportunity to learn partner programs from the ground up and grow into partner management.
  • The company does not publicly describe a repeatable early-career support system (buddy programme, mentorship matching, grad curriculum, or a standardised onboarding plan), so learning support looks role-dependent.
  • Pillar 4: Pay fairness and stability

    Score

    11.5
    / 20
  • The company lists stable full-time roles with benefits like stock options, PTO, private health, pension, and wellness benefits across multiple job ads.
  • Swap uses compensation language like “competitive base salary” and (for sales) “uncapped commission,” but does not consistently publish salary ranges on postings.
  • The company asks candidates to provide salary expectations in the application flow, which is common, but without posted ranges it reduces pay transparency for early-career applicants trying to benchmark.
  • Pillar 5: Early-career outcomes

    Score

    12.0
    / 20
  • The company publicly states an internal progression signal (a high percentage of employees saying they see meaningful progression), which is a positive outcome proxy even though it is not independently broken down by level.
  • Swap has employee reviews describing a supportive team, growth opportunities, and the “growing pains” of a fast-scaling company, suggesting some early-career experiences can be positive.
  • The company does not publish retention, promotion rates, or early-career cohort outcomes, and the limited number of public reviews makes it hard to judge consistency across teams and over time.
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