Company details

HEADCOUNT

25-99

ORG TYPE

Corporate

SECTOR

Finance

WEBSITE

http://www.scottishbs.co.uk/

About the company

Scottish Building Society is a mutual financial services organisation focused on savings and mortgages. The society dates back to 1848 and positions mutuality and member benefit as a core purpose. The company runs relationship centres and a head office function, with roles spanning customer service, mortgage operations, underwriting, and commercial growth. Recent reporting also highlights colleague engagement work and an employee assistance programme.

Locations and presence

Scottish Building Society is headquartered in Edinburgh and operates relationship centres in Scotland. Hiring shown on the careers site is primarily Scotland-based, with some field-based commercial roles tied back to Edinburgh.

Palpable Score

53.0

/ 100

Scottish Building Society offers a supportive workplace story and invests in colleague engagement and wellbeing, but early-career entry points are not a visible priority in current recruitment. The society also withholds key early-career basics in many adverts, especially salary ranges and a clear step-by-step hiring process, which pulls down fairness and pay scores.

Pillar 1: Early-career access

Score

7.0

/ 20

The company’s live vacancies skew toward experienced posts such as Senior Mortgage Underwriter and Mortgage Administration Team Leader rather than 0–3 year entry roles.
Scottish Building Society’s Member Relationship Assistant advert asks for branch customer service experience and uses a strong “do not apply unless…” warning, which is a barrier for first-job applicants.
The company does not publish an apprenticeship, graduate, or internship route on the careers pages, so early-career access relies on occasional accessible ops roles rather than a repeatable pipeline.

Pillar 2: Hiring fairness and transparency

Score

11.0

/ 20

The company includes practical basics in adverts such as hours, location, closing date, and whether the role is onsite, which helps candidates self-screen.
Scottish Building Society flags when application reviews are on hold due to seasonal closures, which is a rare transparency touch that reduces silent waiting.
The company does not set out a consistent selection process (stages, timelines, tasks) on the careers pages, leaving early-career applicants guessing how to prepare.

Pillar 3: Learning and support

Score

14.0

/ 20

The company reports colleague engagement activity and an “Outstanding” rating in an annual colleague survey, plus bringing colleagues together for collaboration and knowledge-sharing events.
Scottish Building Society introduced an employee assistance programme and frames wellbeing as a core cultural theme, which can matter most to new starters.
The company references ongoing training areas in public reporting (for example carbon literacy and energy efficiency training with colleagues), but role-by-role onboarding detail is thin in job adverts.

Pillar 4: Pay fairness and stability

Score

10.0

/ 20

The company does not consistently publish salary ranges in job adverts on the careers site, which caps pay fairness for early-career candidates comparing offers.
Scottish Building Society’s reporting points to benefits investment (for example an employee assistance programme and an electric vehicle salary sacrifice scheme), but these are not shown as a clear benefits package on the careers pages.
The company mainly advertises permanent, standard-hours roles rather than repeated short-term contracts, which is a stability positive even with limited pay visibility.

Pillar 5: Early-career outcomes

Score

11.0

/ 20

The company publishes colleague testimonials that describe confidence-building and learning new processes in frontline roles, which is a credible early-career outcome signal.
Scottish Building Society reports high engagement results via an annual colleague survey, but this is not broken down into early-career retention, progression, or time-to-promotion outcomes.
The company has mixed external employee sentiment across review platforms, and there is limited public evidence of repeat junior hiring or structured progression pathways.

Useful links & resources

Careers overview (Join Our Society)Current vacancies (Career Opportunities)Example vacancy page (Member Relationship Assistant)