Hastings Direct

UK motor & home insurance
Last updated:
February 6, 2026
Company details
HQ
HEADCOUNT
3000-9999
ORG TYPE
Startup
SECTOR
Finance
About the company
Hastings Direct is a UK general insurer offering car, van, bike and home insurance, with a strong “digital and data-focused” positioning in its employer branding. The company runs large-scale operations across customer services, claims, pricing, data and technology, and corporate functions like finance and HR. Hastings Direct publishes a clear early-careers portfolio (graduate programmes, placements, and apprenticeships), which makes the company relatively easy to assess for entry-level support. Public candidate feedback suggests the experience varies by role, but the company has put basic fairness guardrails in writing.
Locations and presence
Hastings Direct is a UK general insurer offering car, van, bike and home insurance, with a strong “digital and data-focused” positioning in its employer branding. The company runs large-scale operations across customer services, claims, pricing, data and technology, and corporate functions like finance and HR. Hastings Direct publishes a clear early-careers portfolio (graduate programmes, placements, and apprenticeships), which makes the company relatively easy to assess for entry-level support. Public candidate feedback suggests the experience varies by role, but the company has put basic fairness guardrails in writing.
Palpable Score
69.6
/ 100
Hastings Direct is a strong early-career employer for structured entry routes, with multiple graduate programmes, a placement year, and active apprenticeships for existing colleagues. The score is capped mainly by uneven role-by-role interview experiences and limited public proof of early-career progression outcomes beyond programme descriptions.
Pillar 1: Early-career access

Score

14.6
/ 20
  • The company runs multiple graduate programmes (including Data and Analytics, Finance, Claims, Commercial & Digital, and HR) rather than a single narrow intake route.
  • Hastings Direct offers a Technology placement year for students, giving an additional entry point that doesn’t require graduating first.
  • The company does not show high volume “0–2 years” permanent roles outside formal programmes, so entry-level access is strong but still channelled through set pathways.

Pillar 2: Hiring fairness and transparency

Score

14.2
/ 20
  • The company publishes a recruitment process page that commits to communicating outcomes “no matter what stage” and sets expectations on screening, interview steps, background checks, and onboarding tasks.
  • Hastings Direct describes behaviour-based interview question banks for hiring leaders (linked to the “4Cs” culture), which is a real structure signal versus ad-hoc interviewing.
  • The company has public interview feedback showing multi-stage processes including take-home tasks for some junior analytics roles, which can be fair when time-boxed but increases burden for early-career candidates.

Pillar 3: Learning and support

Score

13.4
/ 20
  • The company’s graduate programme listings describe rotations, formal training (including regulatory), and leadership development coaching across a two-year structure.
  • Hastings Direct supports role-relevant apprenticeships for colleagues, including giving time and support to complete the course and apply learning in-role.
  • The company does not publish a consistent “how we onboard grads” playbook (buddying, 1:1 cadence, review rhythm) across all early-career routes, so the day-to-day support picture is incomplete.

Pillar 4: Pay fairness and stability

Score

15.6
/ 20
  • The company publishes specific early-career pay in at least one graduate programme listing (for example a £35,000 starting salary for Commercial & Digital Graduate, plus a year-one uplift).
  • Hastings Direct lists meaningful benefits in early-career materials, including pension match up to 10%, healthcare cash plan, private medical insurance, and 25 days annual leave (plus options like buy/sell leave).
  • The company does not consistently publish salary ranges for non-programme roles on public listings, which limits pay transparency outside early-career schemes.

Pillar 5: Early-career outcomes

Score

11.8
/ 20
  • The company provides some internal progression signals via apprenticeships (numbers of colleagues completing and currently studying role-specific apprenticeships), but not early-career promotion or retention rates.
  • Hastings Direct has third-party signals of generally manageable interview difficulty and mixed experiences by role, but that is not the same as proof of junior growth after hiring.
  • The company does not publish outcomes like graduate-to-permanent conversion rates, time-to-promotion, or 12–24 month retention for programme cohorts, which keeps the outcomes score mid-range.

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