Glossier

Community-driven beauty brand
Last updated:
February 3, 2026
Company details
HQ
HEADCOUNT
100-499
ORG TYPE
Startup
SECTOR
Retail & Consumer
About the company
Glossier is a beauty brand built around direct-to-consumer ecommerce, product storytelling, and a community-led feedback loop. Glossier sells skincare, makeup, body care, and fragrance, and the company has leaned into physical retail to reach customers beyond the website. Recent public hiring shows Glossier prioritising store teams such as Editors (sales associates) and store leadership roles. Glossier has also published past experiments in early-career tech pathways, including a paid “Summer of Code” internship and an engineering apprenticeship cohort.
Locations and presence
Glossier lists a headquarters address in New York City and recruits for retail roles across major US cities. Public postings also show a footprint in the UK retail market.
Palpable Score
59.7
/ 100
Glossier has credible people-support signals in retail, including a revamped training curriculum, HR support in stores, and clearer standards like a Code of Conduct and anonymous reporting. Early-career access is currently narrow and retail-heavy, and the most detailed early-career tech pathways are historical rather than clearly active today, which caps confidence for new grads.
Pillar 1: Early-career access

Score

9.0
/ 20
  • The company’s current official job board is dominated by retail roles, and the (Sales Associate) Editor role lists “2+ years preferred,” which limits true 0–1 year access.
  • Glossier has hired seasonal Editors with an explicitly time-bounded 90-day term, which can be a foot in the door but is not a stable graduate pathway.
  • The company previously ran early-career tech routes such as a paid two-month “Summer of Code” internship and an engineering apprenticeship cohort, but public materials do not show a clearly repeatable version of these programs today.

Pillar 2: Hiring fairness and transparency

Score

14.0
/ 20
  • The company uses a consistent ATS application flow via Greenhouse, and retail postings spell out day-to-day responsibilities across customer experience, teamwork, and operational work.
  • Glossier publishes structured hiring signals for retail, including a stated move to a “structured and consistent recruiting process” for stores and dedicated retail talent acquisition roles.
  • The company has mixed candidate reports on interview consistency across functions, including multi-stage loops that sometimes include presentations or skills tests, which can increase applicant burden depending on the team.

Pillar 3: Learning and support

Score

15.0
/ 20
  • The company describes a revamped retail training curriculum that combines content with application, including role-playing, online resources, and onboarding plus ongoing learning across DEI, product knowledge, and retail operations.
  • Glossier’s retail team design includes Associate Store Directors with focused “subject matter” areas, and Editors are framed as getting coached on the floor and building expertise across those areas.
  • The company’s most detailed coaching and onboarding commitments are published for retail, while current public job ads outside stores are limited, so early-career learning support across corporate functions is harder to verify.

Pillar 4: Pay fairness and stability

Score

11.7
/ 20
  • The company’s retail employee experience plan includes a commitment to more transparent, structured opportunities for pay increases, aiming to reduce ambiguity for store teams.
  • Glossier lists salary ranges publicly for some store leadership roles on major job aggregators, which helps candidates calibrate senior retail pay even when individual postings do not always show ranges.
  • The company hires at least some retail roles as seasonal fixed-term positions, and the public job board does not consistently publish pay ranges for frontline roles, which limits pay-confidence for early-career applicants.

Pillar 5: Early-career outcomes

Score

10.0
/ 20
  • The company has mixed public employee sentiment, with an overall mid-range company rating and recurring themes of uneven experience across teams, which raises early-career risk.
  • Glossier has a concrete historical progression example where a paid early-career tech internship converted into a full-time junior engineering offer, showing that conversion has happened in practice.
  • The company had a major corporate layoff in January 2022 that disproportionately affected the technology team, and Glossier does not publish early-career retention or promotion metrics to offset that uncertainty.

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