Company details

HEADCOUNT

1000-2999

ORG TYPE

Startup

SECTOR

Transportation & Infrastructure

WEBSITE

https://www.flexport.com

About the company

Flexport is a global logistics company that combines freight forwarding, customs brokerage, and software to help businesses move goods internationally. Flexport markets the service as tech-enabled, but still rooted in hands-on operations teams managing real shipments across ocean, air, and trucking. The company also runs a learning product called FlexU, which teaches logistics and supply chain fundamentals through short courses. Flexport was founded in 2013 and is headquartered in San Francisco.

Locations and presence

Flexport hires across a wide set of cities in North America, Europe, and Asia, with many operations-heavy roles tied to major trade lanes and hubs. Current openings list locations such as San Francisco, Chicago, Bellevue, Dallas, Amsterdam, Shanghai, Shenzhen, Hong Kong, Seoul, and more.

Palpable Score

69.0

/ 100

Flexport offers real early-career entry points across sales and operations, and the hiring process is unusually well-explained compared with many companies at the same scale. The biggest limiter is early-career outcomes: public signals include repeated layoffs and mixed job-security sentiment, which makes progression and retention harder to trust without stronger published outcome data.

Pillar 1: Early-career access

Score

14.0

/ 20

The company advertises a true graduate-entry route with Inbound Sales Development Representative – New Grad, explicitly encouraging new graduates to apply.
Flexport posts multiple “Associate” operations roles that fit 0–3 year profiles, such as Air Operations Associate (1–2 years) and repeated Global Operations Associate openings across several US cities.
The company’s entry-level footprint is uneven across functions, with many listings sitting at mid-to-senior requirements (3+ years or specialized backgrounds), which caps the volume signal.

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Pillar 2: Hiring fairness and transparency

Score

17.0

/ 20

The company runs a public interview-prep site explaining interview logistics, question types, and how recruiters support candidates through steps.
Flexport includes concrete process transparency inside some job posts, such as the standardized interview process and team-matching approach for the Software Engineer II (Generalist) pool.
The company explicitly says feedback is not guaranteed at every stage due to volume or timing, which is honest but still a candidate-experience downside.

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Pillar 3: Learning and support

Score

15.0

/ 20

structured learning signals on the careers site, including onboarding, a learning budget, leadership development, and mentorship opportunities.

Flexport bakes coaching into certain early-career roles, such as SDR postings that include shadowing Account Executives as a stated way to build skills for the next sales role.

The company has mixed external signals on day-to-day development consistency, with some reviews praising hands-on learning while others mention limited professional development or management issues, which limits confidence.

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Pillar 4: Pay fairness and stability

Score

13.5

/ 20

The company publishes salary ranges on many US postings, including a clearly stated base salary for Inbound SDR – New Grad ($55,000) and a defined range for Software Engineer II (Generalist).
Flexport lists substantial benefits across channels (health coverage, parental leave, PTO-style flexibility, and equity language appears in multiple places), supporting baseline stability for full-time hires.
The company has recurring public concerns about job security and “low pay” in some roles, plus a recent history of layoffs, which pulls down the stability side of this pillar.

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Pillar 5: Early-career outcomes

Score

9.5

/ 20

The company has well-documented layoff cycles since late 2022, and employee review themes frequently mention uncertainty and shifting direction, which is a material risk for early-career retention.
Flexport includes explicit progression language in some operations roles (for example, growth into Senior Associate, Team Leader, or Account Management pathways in operations postings), but this is not the same as published promotion outcomes.
The company has limited public, early-career-specific outcome evidence such as promotion rates, time-to-promotion ranges, or retention stats, so the score cannot move beyond “some positive signals, incomplete proof.”

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Useful links & resources

Flexport Careers (open roles)Flexport Interview Prep (what to expect)Inbound Sales Development Representative – New Grad (Chicago)