Company details

HEADCOUNT

25-99

ORG TYPE

Startup

SECTOR

Travel & Hospitality

WEBSITE

https://www.byway.travel

About the company

Byway is a London-based travel company selling flight-free holidays where the journey is the product, stitched together by train, ferry and bus. Byway plans and books end-to-end trips, including accommodation, and supports travellers during the trip via WhatsApp-style in-trip help. Byway sells routes across Europe and also markets longer overland trips to Turkey and Morocco. Byway was founded in 2020 by Cat Jones and has raised venture funding to scale the business.

Locations and presence

Byway is headquartered in London (Spitalfields area) and runs as a remote-first company with occasional in-person days. The customer offering is international across multiple countries, with operations anchored in the UK.

Palpable Score

65.5

/ 100

Byway is unusually visible about benefits, flexibility, and at least some salary ranges, and there is real evidence of internships that can get early-career people in the door. The score is held back by a junior hiring footprint that looks seasonal and inconsistent, plus limited public proof of early-career progression at meaningful scale.

Pillar 1: Early-career access

Score

13.2

/ 20

The company has advertised internships such as Customer Support Internship and In-Trip Support Internship roles, which are credible entry points for students and recent grads.
Byway has also advertised operational support roles like Customer Support Executive that can be accessible as a first or second job depending on requirements at the time.
The company’s current live vacancies skew senior, so early-career access depends on timing rather than being a constant stream of 0–3 year openings.

Pillar 2: Hiring fairness and transparency

Score

14.1

/ 20

The company uses an ATS-based careers site and gives applicants an expectation of response speed on at least one live role.
Byway publishes an explicit multi-stage process for the Finance Director hire, including what each stage covers and who candidates will meet.
The company has at least one candidate report describing an overly long process for a junior-leaning role, so consistency across teams is not fully proven.

Pillar 3: Learning and support

Score

14.0

/ 20

The company has employee reviews describing psychological safety, a supportive team, and learning quickly in fast-paced roles.
Byway has reviews that explicitly mention mentors and role models, which is a strong signal for early-career development when true in practice.
The company also attracts comments about heavy workload and intensity, which can reduce the quality of support for juniors if managers are stretched.

Pillar 4: Pay fairness and stability

Score

13.0

/ 20

The company publishes a clear salary range plus equity for at least one leadership role, and a day-rate range for an interim variant of the same role.
Byway has had at least one publicly listed intern salary figure, which is rare and helpful for early-career candidates comparing offers.
The company does not consistently publish pay ranges across the wider role mix, which limits confidence on pay fairness for most junior openings.

Pillar 5: Early-career outcomes

Score

11.2

/ 20

The company has employee reviews that include more-than-one-year tenure and repeat mentions of learning and growth, which is a positive retention clue for a small team.
Byway has a public employer response claiming junior hires have gone on to promotions, but there is not enough external evidence to validate how common that is.
The company’s public footprint is still small in reviews and outcome reporting, so early-career progression patterns cannot be checked reliably.