Responsibilities:
- Establishes and maintains liaison relationships with business partners and IT organizations in order to provide effective solutions
- Provides assistance in business case development (i.e., research, data collection)
- Assesses business needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities and advising on options
- Develops, writes, and communicates business requirements and functional specifications for the implementation of business solutions
- Collaborate with various IT teams and different systems like AB Force, Vendavo, SAP ATTP, PKMS Warehouse management to learn and support different IT functions
- Opportunity to learn and work in SAP applications like SAP ECC, SAP S/4HANA
- Analyzes business operations to identify strengths and weaknesses to determine opportunities for improvements
- Assists in the business process redesign and documentation as needed for new technology
- Develops user test cases and system integration testing and validates test results during testing
- Ensures test strategies involve appropriate integration and process components
- Reviews and approves test plans and monitors the testing process to ensure that business results are adequately tested with minimal risk
- Executes test cases, documents defects, and works with the application development team to resolve them
- Investigates production issues and develops recommendations for resolution
- Identifies the need for technical assistance to help with problem resolution
- Keeps business informed of problems, issues, and resolutions
- Analyzes performance metrics to ensure business satisfaction
- Ensures IT solutions meet business needs and manage end-user expectations
- May meet regularly with team to gather work statuses
- Provides advice, guidance, encouragement, and constructive feedback
- Ensures work, information, ideas, and technology flow freely across teams
- Generates appropriate communication, process, and educational plans for mitigating the disruption of change
Experience and Educational Requirements:
Currently enrolled in undergraduate school with an upcoming completion of a bachelor’s degree.
Must not require sponsorship to work in the US now or in the future.
Minimum Skills, Knowledge and Ability Requirements:
- Strong analytical, problem-solving, and multi-tasking skills
- Understanding of all aspects of a full application life cycle implementation
- Strong communication and interpersonal skills, with the ability to relate well and cooperate with others to effectively coordinate activities and accomplish goals
- Ability to research and assess potential solutions in support of new business requirements
- Ability to analyze and provide effective problem solving, assessing whether standard functionality can be used and identifying reasonable custom solutions where needed
- Ability to remain effective and productive in a fast-paced and changing environment
