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- Respond to inquiries and manage case information
- Provide administrative assistance to U.S. Immigration Judges, court management, and support staff
- Communicate with the Department of Homeland Security, Private Bar Attorneys, and other federal immigration agencies
- Answer and transfer telephone calls
- Review and process legal documents and correspondence
- Manage court calendars and prepare orders and hearing notices
- Sort and distribute filings and mail
- Assist U.S. Immigration Judges in court hearings
- Provide excellent customer service
- Assemble and maintain Records of Proceedings (ROP)
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U.S. Citizenship required
- High school diploma or equivalent
- Experience as an administrative assistant, paralegal, legal secretary, program assistant, customer service role, or related field
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Excellent written and communication skills
- Ability to lift 30 lbs. and perform filing tasks
- Ability to obtain a U.S. Government Moderate Risk Public Trust Security Clearance
- Successful completion of a CGI Background Investigation, including checks on criminal history, education, employment, credit, and driving records
- Work schedule is 8:00 AM - 4:30 PM, Monday to Friday (40 hours, subject to court operational needs)
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