The impact you’ll make
As a Field Service Engineer at Lam, you will step into the limelight of customer support. Your work goes beyond installations and troubleshooting; it ensures the operational excellence of our complex semiconductor equipment. You're on the front lines, understanding customer needs and collaborating with various teams to deliver solutions.
What you’ll do
- Provide quality on-site repair, maintenance service of Lam’s equipment at customer sites.
- Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems. Take steps to minimize downtime, system interruptions, and equipment malfunctions.
- Identify corrective actions required and request assistance from experienced staff for guidance when assessing severity of malfunctions.
- Undergo on the job training to assist with installation, start-up, or relocation of equipment at customer’s site.
- Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification.
Who we’re looking for
Minimum Qualifications:
- Bachelor’s degree with no previous professional experience; or equivalent work experience.
- Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.
- Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit.
- Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods.
- Able to travel frequently, domestically and internationally, based on customer needs, flexibility to work a variety shifts including compressed and alternative workweeks including overtime and on-call if needed.
- This is a graduate eligible role.
Preferred qualifications
- Proficiency in basic computer skills and familiarity with common office software including Microsoft Office Suite.
- Prior experience working in electronics field a plus.
- Communication skills, both written and verbal, in English.
- Foundational analytical and problem-solving skills.
