AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.

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AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

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You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

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Key job responsibilities

- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability

- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)

- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)

- Perform rack installs and rack decommissioning within internal SLA

- Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment

- Technical writing to support change management program

- Monitor daily work requests and manage to resolution, and execute projects from conception to completion

- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation

- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.

- Role may support more than one location/site.

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Physical Requirements:

Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:

- Regularly lift and/or move up to 39 pounds independently

- Participate in group lifts for 40+ pounds

- Maintain balance and perform construction tasks while on a ladder

- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position

- Work in an environment requiring provided ear protection

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Basic Qualifications

- 2+ years of relevant work experience

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Preferred Qualifications

- 4+ years of data center engineering experience
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
- Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
- Experience in data center engineering
- Can perform physical tasks all day without becoming overly tired

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