Job Description and Responsibilities:
Interactive Brokers seeks high-level, serious individuals with a financial services industry background and a professional demeanour suitable for interaction with an experienced and active clientele base. The ideal candidate will have a strong math and technical aptitude, the ability to troubleshoot and explain complex subjects, and the capacity to identify opportunities for technology-based improvements.
- Respond to retail and professional clients' inquiries via inbound calls, email and online chat
- Obtain a thorough knowledge of products offered by IB on various global exchanges
- Assist clients with opening and funding accounts
- Show clients how to use different features of the Trader Workstation
- Explain margin requirements to clients
- Investigate trade issues and order executions
- Knowledge of securities regulations impact on customers
Qualifications:
- Experience: 2 years in trading or brokerage services
- Education: University degree (Bachelors) required
- NCFM/NISM certifications in capital markets, derivatives and currency derivatives
- High level of MS Excel skills required
- Language skills: Fluent English
- Good quantitative/analytical skills
- Excellent oral/written communication skills required
Company Benefits & Perks:
- Competitive salary package.
- Performance based annual bonus (cash and stocks).
- Group Medical & Life Insurance.
- Modern offices with free amenities & fully stocked cafeterias.
- Monthly food card & company paid snacks.
- Hardship/shift allowance with company provided pickup & drop facility*
- Attractive employee referral bonus.
- Frequent company sponsored team building events and outings.
