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Boston, MA

Business Operations Associate

Consumer
Operations
Topsort
AI-powered retail media infrastructure platform
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About Topsort

At Topsort, we believe in the mission of democratizing the secret technologies of the walled gardens and creating a privacy-first cookie-free world of clean advertising with modern tech, friendly products, and AI. We believe in making advertising intuitive, intelligent, and genuinely cool, without any of the creepy ads or cookie-obsession (well, maybe just the chocolate ones). In a rapidly changing industry, we're on a mission to democratize monetization access for all and ensure that advertising doesn't leave any brand or seller feeling confused or overwhelmed.

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Today, Topsort has 5 major hubs worldwide, and employees in 13+ countries, including Menlo Park, Boston, Santiago Chile, Sao Paulo Brazil, Barcelona Spain, and Sydney Australia. We are a truly global company that was born in the pandemic that’s had rapid growth since out of a genius product, a customer-first mentality, and a hardworking team of talented individuals. Since our founding in 2021, we’ve gained customers in retail, marketplaces, and delivery apps in 40+ countries and quickly approaching the #1 position in the industry.

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Do you enjoy a fast-paced environment? Do you like seeing your work create real-time impact, being part of a rocket ship from the very beginning? Let’s do the unimaginable - let’s make ads clean and cool again, with AI and modern technology.

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What it’s like to work at Topsort

Our team is all about straightforward communication, embracing feedback without taking it personally, and fostering a super collaborative environment. It’s a sports team that’s hyper focused on winning, collaborative internally, and competitive externally - never the other way around. We thrive on working in the open, lifting each other up, and getting things done with a sense of urgency. We're the kind of team that loves making bold choices, sharing extraordinary opinions, and maintaining a 100 mph pace. No endless meetings here – if it can be done today, we're all about getting it done today.

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What is this role like?

We’re looking for a highly organized, execution-oriented Operations Administrator to help keep our internal operations running smoothly as we scale. You’ll play a key role in supporting cross-functional teams, maintaining internal documentation, and coordinating day-to-day workflows across departments. If you’re someone who’s obsessed with color-coded systems, detailed process docs, and keeping everything in order — we’d love to meet you.

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In this role, you’ll work closely with team leads and report directly to CEO. Your main job is to keep the trains running on time, organize information in ways that help the team move faster, and create the internal clarity that keeps us aligned.

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What (we think) you need to be successful - we’re open to not checking all the boxes and be proven wrong by outlier candidates as well!

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Why it’s awesome to work at Topsort

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