The mission of Visa’s Operational Resilience Governance team is to ensure alignment of business goals. We are looking for an intermediate-level GOV contributor to support our Operational Resilience program. This role involves assisting in enforcing governance frameworks, policies, and ensuring accountability and transparency within the program.
- Work on smaller governance projects to meet and exceed internal and global regulatory requirements and assessments of operational resilience.
- Assist in building complete, accurate, and effective presentations that instill confidence in Visa’s resilience programs to senior leaders, auditors, regulators, clients, and ecosystem partners.
- Communicate with leadership and peers to maintain regulatory and governance balance while implementing efficiency and enhancement initiatives for continuous improvement.
- Partners with teammates to uphold clear roles and responsibilities for program oversight to ensure effective management and accountability.
- Interpret and enforce straightforward governance policies and frameworks to ensure the program operates within established guidelines, industry standards, and regulatory guideline, grow your knowledge of advanced governance guidance.
- Learn how to utilize Risk Control Self-Assessments (RCSA), Key Risk Indicators (KRI), and Key Performance Indicators (KPI) to monitor and manage program performance and to identify opportunities to enhance the program, both internally and externally within the payment ecosystem.
- Adapt appropriately to meet minimum compliance, including coordinating Visa partnerships to deliver accurate and appropriate deliverables.
- Collaborate with team mates to apply your growing knowledge to conduct straightforward reviews and assessments, looking for integrity and effectiveness of the program including coaching and mentoring of partners about governance and regulatory matters.
- Communicate identified risks associated with operational resilience to leadership and suggest appropriate controls to mitigate potential disruptions.
- Oversee remediation activities to address any identified issues ensuring at least minimum compliance with established standards and policies.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications
• Preferred experience: 3-5 years of work experience
• Proven experience with regulatory engagement and compliance oversight, Strong understanding of and ability to interpret regulatory requirements and industry standards.
• Working knowledge of crisis management, business continuity, vendor resilience, and disaster recovery.
• Intermediate risk management, problem-solving, and influencing abilities, and growing communication and stakeholder engagement skills.
• Other experience a plus: AI/ML technology, data quality management (DQM), Everbridge, Fusion, VEOCI, crisis management, business continuity, vendor resilience, and disaster recovery best practices.
