Primary Responsibilities

• Creating and editing technical procedures and manuals for internal and external customer reference
• Collaborate with engineers and core writing staff to finalize procedures using Microsoft Word, ensuring content accuracy, completeness, and timely delivery
• Create product manuals in Content Management System (CMS)
• Teamwork, exceptional organization skills, and attention to detail are essential
• Obtain data/draft from engineering sources, edit the information for accuracy and completeness, and incorporate it into procedures
• Taking handoff package from content engineering and completing a CMS integration per the aligned and committed deadlines (both internal and external)
• CMS DITA/XML editing, conversion, translation, and incorporating media to create a publication
• Attend and contribute to content team meetings and provide status and plan for future deliverables

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Mandatory skills and experience required to perform the job

• Proficiency with documentation tool such as Authoring tools, XML Editors. Experience with version control systems like Git or similar.
• Familiarity with markup languages such as HTML, XML, and Markdown.
• Knowledge of DITA (Drawin Information Typing Architecture) for Structured content authoring and management
• Familiarity with Content Management Systems (CMS) and single-source publishing.
• Basic understanding of UI/UX principles
• Good communication and presentation skills
• Knowledge of MS office tools
• Shows attention to detail and exhibits high quality standards in engineering documentation

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Desirable Skills

• DITA XML
• Content Management System (CMS)
• Adobe Photoshop
• Adobe FrameMaker
• WebWorks

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Preferred qualifications

Bachelor of Engineer (Mechanical / Electrical/English Communication or equivalent) with 2-3 Yrs. Exp. In Technical Writing. With focus on DITA / XML

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