About the role - you will:

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•    Interview project stakeholders to become familiar with a product and its customers.
•    Author documentation copy and collaborate with designers on illustrations and other images.
•    Manage content reviews from stakeholders and subject matter experts (SMEs).
•    Work with web services/creative services on document publication.
•    Submit document revisions to source control.
•    Acquire deep knowledge of Adobe FrameMaker, Madcap Flare, and web authoring as we establish a standard documentation process.
•    Research the application of AI and SEO in technical authoring and knowledge consumption.

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About you:

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•    Demonstrated writing and editing skills with attention to clarity, concision, and accuracy.
•    Ability to collaborate effectively across multiple teams with competing deadlines.
•    Accepting of constructive feedback on work and deliverables.

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Your experience includes:

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•    Coursework in technical writing, electrical engineering, or computer science.
•    Current student in a Bachelor’s or Master’s program in a relevant field, and returning to classes in Fall 2026.

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You may also have:

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•    Familiarity with single source/multi-channel authoring apps, such as Madcap Flare or Adobe FrameMaker.
•    Experience with HTML/CSS.
•    Experience with creative applications such as Adobe Photoshop and Adobe Illustrator.
•    Video editing experience.

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