Description

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The Central Operations Migration team is looking for someone who enjoys deep diving technical issues, can articulate and document technical solutions, and someone who can work backwards from our customers.
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Key job responsibilities
• You will develop solutions to move and recover capacity for customers.
• You will interact directly with Data center technicians to support escalations for issue resolution.
• You will work with systems engineers to push upstream fixes to enable capacity recovery.
• You will work to deep dive defects throughout the rack migration process, and work to develop solutions to mitigate defects.
• You will contribute to data analytics to support your role.
• You will evaluate data and trending patterns to uncover defects across product life cycles.


A day in the life
A day in the life of this role will involve a mix of working with our internal DCC Ops, Support/System Engineering, TPM's, Hardware Engineering, and Software teams to address systemic issues and resolve capacity recovery campaigns.

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Basic Qualifications

- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems
- 3+ years of data center engineering experience

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Preferred Qualifications

- Experience with Continuous Improvement and Six Sigma methodologies
- Experience in Linux OS and network troubleshooting, or experience troubleshooting and debugging technical systems
- Experience communicating technical concepts to a non-technical audience

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