Get to Know the Role
We are looking for a Mid - Senior Software Engineer to join the Observability Team. You will be reporting to the Engineering Manager. In this role, you will be responsible for designing, implementing, and maintaining robust observability solutions that ensure the reliability and performance of our systems.
This is an onsite role based in HCMC, Vietnam.
The Critical Tasks You Will Perform
- Build and enhance tools, frameworks, and pipelines for monitoring, logging and tracing across Grab's systems.
- Integrate new technologies to meeting the needs of users.
- Join with the team to define and implement observability standards (e.g., SLIs, SLOs, dashboards) that ensure high availability and performance.
- Work with other stakeholders to integrate observability best practices into the development lifecycle and improve overall system resilience.
- Contribute to on-call rotations and improve post-incident analysis through enhanced observability capabilities.
What Essential Skills You Will Need
- 3+ years of software engineering experience, with at least 2 years focused on platform engineering, observability, or site reliability engineering (SRE).
- Proficiency in programming languages such as Go, Python, Java, or similar.
- Hands-on experience with observability / monitoring tools like DataDog, Prometheus, Grafana, Loki, Jaeger, or OpenTelemetry.
- Strong knowledge of distributed systems, microservices architecture, and cloud platforms (e.g., AWS, GCP, Azure).
- Familiarity with logging and monitoring frameworks (e.g., ELK stack, Splunk).
- Experience with Infrastructure-as-Code tools like Terraform, and orchestration languages like Ansible.
- Experience with administering Linux systems and writing scripts to facilitate operation.
- Ability to debug complex systems and design solutions that scale with high traffic and data volumes.
- Proven track record of working effectively with cross-functional teams.
- Excellent ability to articulate technical concepts to both technical and non-technical stakeholders.
- Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
- Good fluency in English (both written & verbal)
- Proficiency in CI/CD tools (Jenkins, GitLab, etc.)
Your Advantage
- Background in DevOps or infrastructure engineering is an advantage, as it provides valuable context for designing observability solutions that seamlessly integrate with deployment pipelines, monitoring infrastructure, and incident response workflows.
