Overview

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‍This is a fantastic opportunity to work with incredibly talented engineers on our next set of big challenges. Being a part of Microsoft’s customer-focused culture, you will be empowered to take ownership of service design by driving reliable, scalable, and high-performance solutions across the entire C+E stack. You will collaborate with a number of teams across the company, giving you wide exposure and a broad technical surface area. You will also support Commerce + Ecosystems at large in specific dedicated clouds, mitigating any issues that may surface in sustainable and forward-thinking ways. If you love solving challenging problems, developing scripts and/or automation to solve said problems, and are passionate about operating and automating robust, reliable, highly distributed software systems using the latest cutting-edge technologies, then let’s talk.     

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Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

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‍Responsibilities‍

• Drive reliable, scalable, and high-performance solutions across the C+E stack, ensuring robust service design.
• Collaborate with cross-functional teams to deliver customer-focused outcomes and broad technical impact.
• Support Commerce + Ecosystems in dedicated clouds by mitigating issues with sustainable, forward-thinking solutions.
• Leverage telemetry data to identify patterns and trends that enable continuous operational improvement through automation.
• Develop scripts and automation to resolve complex problems and prevent recurrence of service issues.
• Partner with internal customers and engineering teams to conduct root cause analyses, uphold security and compliance, and share end-to-end service expertise.
• Identify and implement automation opportunities to monitor and manage distributed systems effectively.
• Embody our culture and values

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‍Qualifications‍

Required / Minimum Qualifications:

• Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.

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Other Requirements:

Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:  

• The successful candidate must have an active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate U.S. Government clearance and/or customer screening requirements may result in employment action up to and including termination.
• Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.
• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
• Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance

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Preferred Qualifications:

• Bachelor’s degree in Computer Science, Engineering, Mathematics, or related technical field, or equivalent practical experience.
• Master's Degree in Computer Science or related technical field AND 3+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 5+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
• Technical Expertise: Strong understanding of distributed systems, cloud architecture, and interactions between technology layers.
  Hands-on experience with Azure services, scripting languages (PowerShell, Python), and automation frameworks.
  Proficiency in programming languages such as C#, .NET, or similar.
• Operational Excellence: Ability to leverage telemetry and monitoring tools to identify patterns, trends, and drive proactive improvements.
  Skilled in incident management, root cause analysis, and implementing durable fixes.
• Automation & Reliability: Demonstrated experience developing scripts and tools to automate repetitive tasks and improve service reliability.
  Familiarity with CI/CD pipelines and deployment automation.
• Problem-Solving & Collaboration: Strong analytical skills to troubleshoot complex issues across large-scale systems.
  Proven ability to partner with engineering teams and internal customers to deliver sustainable solutions.
• Security & Compliance: Knowledge of security best practices and compliance standards in cloud environments.
• Growth Mindset: Passion for learning new technologies and driving continuous operational improvement.

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