Overview
Windows Servicing and Delivery (WSD) keeps Windows secure, reliable, and productive for over a billion devices. The team builds and operates one of the world’s largest software servicing pipelines—orchestrating monthly quality updates and enabling seamless upgrades across consumer, enterprise, and cloud environments. Work spans security, performance, and compliance to uphold trust and resilience at global scale.
Responsibilities
- Designs and develops code for Windows servicing components and update orchestration services.
- Collaborates with partner teams to deliver end‑to‑end solutions meeting reliability, security, and performance goals.
- Implements automated testing and telemetry to ensure quality, detect issues early, and diagnose at scale.
- Investigates and resolves complex technical problems that impact devices worldwide.
- Contributes to operational excellence by supporting live service operations and improving monitoring and observability.
- Applies modern CI/CD practices to accelerate safe delivery and continuous improvement.
- Explores and integrates emerging technologies (e.g., AI‑powered tools) to enhance servicing efficiency and customer experience.
Qualifications
Required Qualifications
- Bachelor's Degree in Computer Science, or related technical discipline with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
Other Requirements
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
Preferred Qualifications
- Master's Degree in Computer Science or related technical field with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 1+ year(s) technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
- Experience with telemetry, data analysis, and visualization.
- Familiarity with distributed systems and cloud platforms (e.g., Azure, AWS, GCP) and production ownership.
- Knowledge of update servicing, security fundamentals, or large‑scale system design.
- Experience with CI/CD pipelines and automated testing frameworks.
- Exposure to AI‑powered development tools or building intelligent features.
