Job Description
The Reliability Engineering team helps realize our vision by supporting Coinbase engineering teams to build software that is world-class in terms of its reliability. As a core service team, Coinbase Reliability Engineers work closely with the rest of engineering. We proactively seek out and gather the state-of-the-art, best practices from the industry at large. Through education and advocacy, we seek to ensure that reliability is a core value of our engineering culture. We level up other engineers by sharing deep knowledge, performing proactive analysis and improving processes, tools, and automation. Ultimately, Reliability Engineering succeeds when all engineering teams are able to build reliable software on their own.
Our Reliability Engineering team highly values people with intellectual curiosity and openness. We collaborate across the organization, helping our engineers think big and take risks while building a culture of diversity, positive energy and blameless truth-seeking. We encourage self-starting on high-impact projects within the context of strong support and mentorship.
- Improve observability, reliability and availability by defining and measuring key metrics
- Build automation and improve systems to eliminate toil and operations work.
- Collaborate with our core infrastructure team to performance tune and optimize our cloud deployments. (Think Docker, Terraform, Kubernetes, EC2, etc.)
- Collaborate with Coinbase product teams to reduce service disruptions and automate incident response
- Proactively find and analyze reliability problems across our business units and stack, then design and implement software to create step-function improvements.
- Educate, mentor and hold accountable the engineering team to improve the reliability of our systems and make reliability a core value of the Coinbase engineering culture.
- Write high quality, well tested code to meet the needs of your customers.
- Debugging extremely difficult technical problems, and making systems and products both work better and are easier to deploy, own, operate and diagnose.
- Review all feature designs within your product area and across the company for cross-cutting projects.
- Be an owner of the security, safety, scale, operational integrity, and architectural clarity of these designs.
- Build pipelines to integrate with 3rd party vendors
- Participate in an on-call support rotation to provide timely troubleshooting and resolution of urgent issues.
What we look for in you (ie. job requirements):
- You have at least 2+ years of experience in software engineering.
- You’ve designed, built, scaled and maintained production services, and know how to compose a service oriented architecture.
- You write high quality, well tested code to meet the needs of your customers.
- You’re passionate about building an open financial system that brings the world together.
- You possess strong technical skills for system design and coding
- Excellent written and verbal communication skills, and a bias toward open, transparent cultural practices.
- Strong skills around observability, debugging and performance tuning
- Strong communication skills and ability to explain technical concepts clearly and simply
- Strong interpersonal skills working with Engineers from junior to principal levels
- Demonstrated critical thinking under pressure
- A willingness to dive into understanding, debugging, and improving any layer of the stack
- This role requires on-call availability to ensure swift resolution of issues outside regular business hours.
Nice to haves:
- Experience designing and building reliable systems capable of handling high throughput and low latency
- Experience with observability and monitoring systems such as Kibana, Datadog, etc.
- Familiarity with working in rapid growth environments
- Experience in Ruby, Go, and Terraform
- Experience with AWS, GCP, Azure, or other cloud environment
- Experience designing and building reliable systems
- Experience working in a highly regulated environment
- Experience writing company-facing blog posts and training materials
- Crypto-forward experience, including familiarity with onchain activity such as interacting with Ethereum addresses, using ENS, and engaging with dApps or blockchain-based services
