Benefit Overview
These are direct hires, full time position with a full benefits package - *Medical, Dental, & Vision plans | 401K Matching | Unilever’s Employee Share Plan | Tuition Reimbursement | Paid Leaves | Monthly Bonus Payouts | Uniforms and PPE provided | $750 employee referral bonus payments | Safety shoe subsidy, prescription safety glasses discount, etc. | Onsite company store for employees to purchase Unilever products at a discount | Career Advancement Opportunities
Background & Purpose of the Job
Knorr believes that wholesome, nutritious food should be accessible and affordable to all. That’s why we’re on a journey to ensure all Americans can eat healthy meals they feel good about by creating high-quality products, offering simple chef-developed recipes, or supporting organizations and initiatives that provide access to healthy foods, Knorr remains committed to its long history of making good food available to everyone.
The Quality Support Associate supports routine production as well as product non-conformance and innovation. This role reports to the Quality Supervisor.
Who You Are & What You’ll Do
The Quality Support Associate is responsible for performing inspections, analyses, audits and documentation reviews to ensure the safe, high-quality supply of dry savory food products, from material receipt until finished product distribution.
- Perform all lab analysis according to Standard Operating Procedures (SOP’s) and Standard Lab Methods.
- Check and calibrate all equipment according to the defined schedule.
- Record results from analysis on designated forms or logbook and in computer databases.
- Participate in refresher training and auditing of lab methods in other business units.
- Maintain the laboratory in a clean and orderly manner daily.
- Labels samples and reviews samples for color, texture and smell.
- Dispositions product in the computer system upon completion of testing.
- Delivers samples to appropriate area for testing and retains pre-shipment samples in a retention library.
- Initiates one time salt and sensory testing/disposition of mixes.
- Print and stage Finished product Weight sheets for following shift
- Initiate Finished Cook-ups- a minimum of 2 lines per shift
- Support and engage in all 5S improvements in laboratory
- Prep swab kits and associated paperwork for changeovers occurring around shift change or on the following shifts.
- Compares Certificate of Analysis to company specifications and accepts or rejects material according to company specifications.
- Rotates and disposes of all ingredient samples after expiration of shelf life
- Follows all LOTO requirements for QA duties (swabs, and inspections)
- Produces and maintains vendor scorecards for monthly quality reviews.
- Maintains records of vendor discrepancies and files for bills of lading.
- Properly matches Certificate of Analysis criteria with acceptable specifications.
- Update specification book when new ingredients or any specifications change.
- Show exemplary behaviors by being a role model for Good Manufacturing Practices (GMP’s).
- Complete QA data entry using computer programs such as Excel, Unilab, and SAP.
- Provide expertise to business units in troubleshooting quality-related problems.
- Perform audits on equipment, material, product and procedures.
- Manage inventory of chemicals and lab testing supplies for the Quality Assurance laboratory.
- Communicate detailed summary of incident and actions taken to departments affected and concerned, i.e. production, distribution, scheduling, etc.
- Present information clearly and concisely.
- Support and participate in safety activities to achieve departmental and plant wide goals and objectives.
- Cross training to support other QA duties as needed.
- Adhere to all company policies, programs, rules, regulations, and safety rules.
What You’ll Need To Succeed
- A High School Diploma or general education degree (GED) is required.
- Related manufacturing quality assurance processing experience and/or training or any equivalent combination of education and experience may be substituted.
- Computer literacy is required.
- Team work.
- Proactiveness.
