At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.
The Quality Control Administrator (Contract) is responsible for various daily processes, ensuring accuracy and efficiently supporting Issuer Operations and Client Management Services to complete issuer shareholder meetings.
Key Job Functions/Responsibilities
- Prepare source data for entry by opening, extracting, and sorting mail
- Verify and log receipt of data, obtain missing data, and establish priorities
- Completion of various duties on company systems including programs on Microsoft Access, Excel, and internal systems
- Extrapolate and input large quantities of data, alpha, and numeric (in combination) from source materials, in a timely manner in a unique computer system for output data and resolve processing issues
- Quality control of information, auditing of output documentation for grammar, and comprehension and comparison to source materials
- Evaluate the validity of the documents to be entered, recognize, and report any deficiencies to Client Managers
- Verify source documents received and compare with internal system data
- Liaise with various departments, as required
- Assist Client Management to coordinate timely and accurate mailings as it relates to the shareholder meetings
- Collaborate with team members to ensure daily goals are completed
- Protect organization’s value by keeping information confidential
- Other responsibilities as assigned
- Overtime is required during the Proxy season due to processing volumes.
Basic Skill Level Requirements
Education:
- High School Diploma or equivalent
- College Diploma in Business Administration is an asset
Experience:
- 1-2 years of hands-on experience in Data Entry and/or Quality Assurance is essential.
- Exposure to brokerage, proxy, or financial business operations is preferred.
- Knowledge of proxy rules, regulations, and processing is an asset.
- French is not required but is an asset.
Skills:
- Strong written and verbal communication skills
- Intermediate proficiency in Word and Excel
- Ability to work in a cross-functional environment
- Ability to communicate effectively with fellow associates, other departments, management, and outside vendors, as required
Tools:
- Windows environment.
- All necessary advanced technological tools are provided.
