Overview
We’re looking for an experienced Product Governance Analyst to join our UK Retail team on a fixed-term basis, helping ensure our insurance products remain compliant, customer-focused, and aligned with regulatory standards, particularly under the FCA’s Consumer Duty.
This is an 18-month fixed term contract role, with the possibility to be extended based on business needs.
We are happy to consider candidates on a remote basis, with travel once a month into a local Gallagher branch.
How you'll make an impact
- Conduct comprehensive analysis of our product portfolio to ensure adherence to the highest levels of consumer protection.
- Work as part of the Product Governance team to ensure business units are compliant in respect of New Product development and Existing Product changes.
- Assist with identification and implementation of Product Governance controls and ensure our processes and best practice are appropriately documented.
- Be integral to the Product Review process at Gallagher Retail, ensuring Product Assessments are completed annually or as required, and all products go through regular risk reviews.
- Collaborate with cross-functional teams, including Legal, Compliance, and Product Development, to ensure compliance with regulatory requirements.
- Develop and implement product governance policies and procedures to ensure adherence to Consumer Duty regulations.
- Monitor industry trends and regulatory changes related to customer duty of care and provide recommendations for necessary adjustments to our product offerings.
- Conduct regular audits and reviews to assess the effectiveness of our product governance framework.
- Collaborate with internal stakeholders to ensure that customer feedback and complaints are appropriately addressed and incorporated into product governance processes.
- Provide training and guidance to internal teams on customer duty of care regulations and best practices.
- Preparation of materials and delivery of presentations to internal stakeholders
- Stay up-to-date with industry best practices and emerging trends in Consumer Duty and other relevant regulatory obligations to continuously improve our product governance framework.
About You
- Must have experience in product governance, conduct and/or compliance within the UK insurance industry.
- Solid understanding of FCA regulations, especially Consumer Duty.
- Strong analytical and communication skills.
- Able to work independently and manage cross-team collaboration.
- Comfortable working in a fast-paced, regulated environment.
- UK-based remote role (occasional travel required).
- Competitive fixed-term salary with access to core benefits.
- Duration: 18-month contract (with potential to extend based on business needs).
- Eligible to work in the UK.
