Join a dynamic team dedicated to delivering exceptional client experiences in mortgage operations. As a Closing Specialist, you will play a pivotal role in ensuring seamless and compliant transactions. Advance your career in a fast-paced environment where your expertise and commitment are valued.
Job Summary
As a Closing Specialist within the Mortgage Operations Team, you ensure all closing activities are executed accurately and efficiently. You collaborate with internal and external partners to facilitate timely and compliant mortgage transactions. Your attention to detail and regulatory knowledge drive successful client outcomes
Job Responsibilities
- Source applicable fees from title companies and vendors for timely client disclosure.
- Prepare closing documents in accordance with state, regulatory, and internal guidelines.
- Review and confirm all credit and non-credit conditions are satisfied.
- Collaborate directly with Mortgage Solutions, vendors, and partners to close transactions.
- Gain comprehensive understanding of the origination cycle and mortgage documentation.
- Display excellence in client service throughout the closing process.
- Demonstrate proficiency in reviewing loan details and documentation for compliance.
- Resolve complex issues by identifying innovative solutions and communicating findings.
- Complete accurate disbursement of funds for each transaction.
- Adhere strictly to J.P. Morgan fair lending practices.
- Achieve and exceed productivity, quality, and turnaround time goals.
Required qualifications, capabilities, and skills
- Exhibit strong communication, interpersonal, and analytical skills.
- Demonstrate understanding of mortgage documents and origination lifecycle.
- Apply knowledge of regulatory, state, and federal guidelines.
- Handle exceptions and provide subject matter expertise.
- Act independently in a high-volume, fast-paced environment.
- Communicate effectively to foster a high-performance team culture.
- Adapt quickly to new processes and achieve proficiency efficiently
Preferred qualifications, capabilities, and skills
- Coordinate effectively across internal and external teams.
- Manage time efficiently and adapt to changing priorities.
- Commit to outstanding customer service and teamwork.
- Show proficiency in MS Office applications.
- Work flexibly within North America schedules, including Daylight Savings adjustments.
- Motivate and support a collaborative work environment.
- Learn and apply new skills to enhance operational excellence.
