Job Description
As a Module Software Release Quality Engineer, you will be primarily responsible for validating and ensuring the successful delivery of software and configuration data for vehicle field service actions (FSAs) and quality service fixes (QSFs). This role focuses on software verification, quality assurance, and providing critical field support to maintain high standards of vehicle software performance and reliability.
Responsibilities
- Lead the validation and verification of software and configuration data for vehicle field service actions (FSAs) and quality service fixes (QSFs) to ensure successful implementation.
- Design, develop, test, and release robust software verification features and tools, including automation for VIN checks and update coverage.
- Conduct comprehensive software validation using both simulation tools and on-vehicle testing to confirm functionality, performance, and reliability before deployment.
- Collaborate extensively with Product Engineering, Software/Hardware Designers, Suppliers, and MCP Engineers to ensure design intent is met and rapid solutions are provided for customer-facing issues.
- Manage and process critical data, maintain templates, and ensure data accuracy for software updates, including VIN-specific tracking for vehicle programs (e.g., SYNC4/Phoenix).
- Document software updates and defects meticulously in to ensure traceability and quality across development cycles.
- Support and lead international Ford teams in developing vehicle testing platforms and effectively communicate test readiness and results to senior management.
Qualifications
- Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, Applied Science, or Automotive Technology.
- Proven experience in software validation, testing, and release for production vehicles, ensuring functionality, performance, and reliability.
- Strong proficiency in JIRA for project tracking, documentation, and defect management.
- Experience in designing and implementing automation scripts (e.g., Python) to optimize testing processes.
- Demonstrated ability to perform software validation using both simulation tools and on-vehicle methods.
- Excellent project management, verbal, and written communication skills, with the ability to work effectively with global, cross-functional teams.
- Experience managing complex data, such as VIN-specific software update tracking.
- Dealership field experience, particularly within Service Departments or as a Repair Technician.
- Experience with Ford Agile development methodologies.
- A strong desire to enhance and improve the technician’s diagnostic experience.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.
