Description
Work Arrangement
This role is categorized as on-site. This means the successful candidate is expected to report to Dandenong, Victoria full time.
The Role -
This role will be regarded as an entry level operations position to develop an understanding in warehousing principles, management of business data & occupational health and safety in the workplace, interaction with people, project management and communication skills. Supporting the warehouse team with labour planning and tracking as well as metric reporting are key elements.
What You’ll Do -
- Maintain and facilitate shopping carts, purchase orders and invoice payments.
- Maintaining and ordering consumables required for the site through online portals.
- Assist in highlighting and addressing occupational health and safety issues as they arise.
- Assist in collating data for Fortnightly communications sessions and actively participate in Work Place of Choice activities.
- Engaging with all levels of people in promoting safety awareness the organisation to ensure site happenings are communicated timely.
- Project coordination for continuous improvement solutions/initiatives that cannot be implemented by the supervisor alone.
- Facilitate Business Plan Deployment (BPD) meetings and maintain charts.
- Assist with the development and implementation of standard operating procedures and ensure they are adhered to for standard work processes, taking steps to modify them where necessary.
- Understand and promote GM principles and manage plant self assessment data.
- Creating simple data reports for operations under instruction of the systems process analyst.
- Verifying system generated daily reporting jobs are run and emailed to recipients.
- Inventory control data management and reporting.
- Support in managing site productivity tracking.
- Metric consolidation and reporting for local, regional, and global leadership reporting.
Your Skills & Abilities (Required Qualifications)
- Knowledge
- Some experience in the workforce, preferably with customer interaction
- Wants a career in Business, Human Resources, Planning, Supervision or Communications
- Strong understanding of customer service and expectations
- Ability to follow directives and deliver results
- Capable of self managing a continuous stream of multiple priorities and meeting related deadlines.
- Self-awareness and able to handle a broad spectrum of people
- Monitoring, sustaining and improving new and existing processes
- Very capable computer skills including MS Access, MS Word, MS Excel
- Skills:
- Self reliance, proactive, positive to each new task.
- Strong rational with decision making
- Perform with high motivation, commitment and be prepared to go the ‘extra step’
- Very effective time management of multiple tasks
- Very strong communication skills - oral and written
- Perform with high motivation, commitment and be prepared to go the ‘extra step’
- Accept coaching and learn from experiences
- Understands the importance of data integrity
- Proficient in analysing data and identifying trends.
- Advantageous if previously exposed to SAP modules CRM and EWM.
- Experience/Education:
- Studying Business or Management Degree with majors such as International business, Communication, Supply Chain Management, Occupational Health and Safety, International Trade, Human Resources, People Management, Planning.
- Competencies:
- Drive For results
- Problem Solving
- Timely Decision Making
- Customer Focus
All employees of GM are assigned the responsibility and authority to:
- Ensure that you comply with your obligations under the Australian Consumer Law and the GM Australia Consumer Compliance Policy and its associated procedures. In particular, you are responsible for applying the requirements of the Australian Consumer Law within operational processes working with other parts of the GM Australia business and dealerships, in addition to interactions with customers, dealers and any escalated customer issues.
- Process conforming products/services to the next stage of processing or to the customer after having been trained and authorised to conduct the process in accordance with relevant procedures, standardised operation sheets or job instructions and/or having completed all documentation and tests.
- Place a temporary hold on any process that is non-conforming to normal specification/standards. Employees must immediately refer the non-conformance to the Supervisor in charge, for approval to continue or initiate corrective action.
- Comply with GM health and safety policies and procedures including the use of safety equipment provided to protect their own health, safety, and welfare and to avoid adversely affecting the health and safety of any other person.
- Ensure that environmental issues arising from their activities are managed according to legal requirements, the Environmental Policy and procedures and good management practices.
- Refer any environmental issue/s arising from their activities immediately to the Supervisor in charge for approval to either continue or initiate corrective action.
- Ensure that all work area process changes with a significant environmental aspect are controlled.
- Ensure that you comply with your obligations under the Australian Consumer Law and the GM Consumer Compliance Policy and its associated procedures. In particular, you are responsible for applying the requirements of the Australian Consumer Law within operational processes working with other parts of the GMSV business and dealerships, in addition to interactions with customers, dealers and any escalated customer issues.
