Job Description
At Thermo Fisher Scientific we are seeking an outstanding individual to join our team as an HR Shared Services Rep. As a leading company in the field of Human resources, we are dedicated to making a positive impact on a global scale. By enabling our customers to make the world healthier, cleaner, and safer, we are working towards a better future.
In this role, you will have the opportunity to work with world-class technologies and gain exposure to various aspects of our business. You will be responsible for delivering flawless HR lifecycle administration activities within our HR EMEA Shared Service Centre. As a member of our Colleague Services team, you will contribute to our growth and build HR experience with a global organization.
We're looking for a HR Analyst who would support our colleagues in Sofia and potentially speaks French or Dutch.
Key responsibilities:
- Provide first-line HR administration support related to employee benefits, time & attendance.
- Deliver service support through our online Colleague Service center, including employee cases and live chat.
- Maintain process maps, resources, manuals, and procedures for assigned countries.
- Ensure administrative compliance with local regulations and authorities.
- Support local HR partners with ad-hoc requests.
- Review, validate, and approve vendor invoices.
- Generate HR management information reports.
- Ensure case management targets are achieved to support our colleagues in important moments.
- Maintain accurate filing and storage of employee data.
- Promote the HR self-service culture.
- Contribute to business/functional projects by improving processes and enhancing the colleague experience.
- Work with HR platforms including Workday, Service Now, and Darwin Benefits systems.
Requirements:
- Speaking French or Dutch would be considered an advantage
- Previous experience in Benefits, HR, or Customer Services is preferred.
- Ability to interpret and communicate HR policies and procedures with an eye for process improvement.
- Strong communication skills to deliver an outstanding customer experience.
- Passion for learning and working as part of a team.
- Good listening skills and diligence.
- Ability to maintain a positive outlook and prioritize workload.
- Proficiency with Microsoft Office Suite.
- Experience using HRIS database and reporting applications is desirable.
- Fluency in English language skills.
What we offer:
- Learning and development programme, ensuring you reach your potential
- Extensive benefits package based around the health and wellbeing of our employees
- Competitive salary
- Flexible working culture with work-life balance
- Collaborative and friendly environment
- Global exposure and opportunity to work on international assignments
