Job description
Why Customer Products & Propositions?
In Customer Products & Propositions, we analyse customer journeys, innovate business products, and explore new and better ways to serve our Commercial Banking customers. From entrepreneurial start-ups to FTSE100 customers, we design products and propositions with our customers in mind to enhance the end-to-end customer experience and drive sustainable value for the bank.
Our world-class graduate programme
As a graduate trainee in Customer Products & Propositions, we’ll give you the best possible start to your career by equipping you with the knowledge, skills, and experiences you’ll need to make a significant impact through your work.
Over the course of this two-year programme, you can expect to:
- Work at the forefront of innovation to explore new and better ways to serve our customers’ needs through our award-winning digital channels
- Develop a deep understanding of product development, customer journeys, innovation, and our growing digital banking proposition
- Collaborate, solve challenges, and deliver the best possible experience for colleagues and customers through our unique Customer Goal and Journey model
- Complete a variety of placements across the other Commercial Banking streams which will allow you to build a breadth of skills and experiences
- Study towards a professional qualification, with the opportunity to tailor your experience in your second year by choosing what you want to study
How you’ll benefit
We’ll reward you with a starting salary of £36,000 a year. And on top of your salary, you’ll also have access to our flexible benefits package.
You can expect to:
- Accelerate your product and proposition development capability
- Develop robust credit, lending, and risk management skills
- Learn from industry experts and immediately apply your learnings
- Expand your global professional network
- Grow your confidence and build your resilience
- Access world-leading research and insights
- Test and learn new approaches in a safe, inclusive environment
- Experience first-hand what it’s like working in a purpose-driven organisation
At the end of the programme, you’ll be well positioned to apply for roles such as Product Analyst, Capital Management Associate, and Digital Consultant, to name just a few.
Entry requirements
To be eligible for our Customer Products & Propositions graduate programme, you’ll need:
- To have, or be on course to achieving a 2:1 in your degree
- A passion for innovation
- Good communication skills
- A strong customer focus
- To be curious, and willing to approach things from a fresh perspective
