You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

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Key job responsibilities

• Maintain 24/7 operations coverage with flexible scheduling, including predefined12-hour rotating shifts and on-call responsibilities

.• Coordinate with Colocation providers, contractors and internal teams for daily operations and routine maintenance monitoring of critical E&M facilities.

• Participate in emergency drills and support emergency facility event response according to established protocols.

• Act as first responder for all critical E&M equipment and rack down event alarm response, ensuring timely escalation for equipment/facilities-related issues within established protocols and service level agreements (SLAs).

• Facilitate equipment rack power up installations with Colocation providers by conducting assessments for rack space, power, and cooling requirements in data centers.

• Regularly maintain critical facility safety and security standards in AWS areas.

• Execute small-to-medium impacting projects from inception stage to completion stage to enhance data center operations.

• Utilize of AWS administrative tools for maintenance change management, incident management ticketing follow up, and asset management.

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Basic Qualifications

- 1+ years of electrical or mechanical experience
- Basic knowledge of either electrical or mechanical systems.
- Intermediate level of bilingual verbal and written communication skills (English and Chinese).

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Preferred Qualifications

- 1+ years of data center engineering experience
- Knowledge of mechanical systems (Mechanical, HVAC systems, Controls)
- Knowledge of key electrical competencies and theory
- Bachelor's degree

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