This is a 12-week internship during summer 2026.
The Employee & Workplace Experience (EWX) team focuses on creating and enhancing the places and programs that define and drive Coinbase culture. By influencing the way employees connect, collaborate, and celebrate at Coinbase, the EWX team develops a best-in-class experience for our employees.
We are seeking a motivated intern to join our EWX team for a 3-4 month project-based internship. The ideal candidate will focus on process improvement through a Kaizen initiative, aimed at reducing time waste and streamlining at least one core program to enhance our team's delivery. This position offers a unique opportunity to contribute to projects that improve both remote and in-person employee experiences.
What you’ll be doing (ie. job duties):
1. Kaizen Project & Process Optimization:
- Assist in the Kaizen project by analyzing and optimizing current processes within the EWX team.
- Identify inefficiencies in experience and/or workplace processes and propose actionable improvements.
- Collaborate with program managers and cross-functional stakeholders to gather data and insights.
- Develop and implement streamlined workflows that enhance operational efficiency and reduce time waste.
- Create process maps, standard operating procedures (SOPs), and documentation standards for sustainable and scalable operations.
- Implement tools and platforms (e.g., Google Workspace) for program efficiency and data management.
2.Data Collection, Analysis & Reporting:
- Collect and analyze data related to employee feedback, program effectiveness, and operational improvements.
- Track and report on key metrics in collaboration with the People Analytics team to inform future enhancements.
- Prepare reports and presentations to communicate findings and recommendations to stakeholders.
3.Employee Experience Enhancement:
- Assist in developing and executing programs aimed at improving employee satisfaction, engagement, and well-being.
- Conduct research, gather feedback, and identify areas for enhancement in both remote and in-person workplace experiences.
- Support change management strategies to ensure smooth implementation of new initiatives and improved processes.
4.Project Support & Collaboration:
- Assist in developing and executing programs aimed at improving employee satisfaction, engagement, and well-being.
- Conduct research, gather feedback, and identify areas for enhancement in both remote and in-person workplace experiences.
- Support change management strategies to ensure smooth implementation of new initiatives and improved processes.
What we look for in you (ie. job requirements):
- Currently pursuing or recently completed a degree in operations management, business administration, or a related field.
- Demonstrated interest in process improvement and operational efficiency.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to work collaboratively in a cross-functional team environment.
- Highly organized and detail-oriented with strong project management abilities.
- Proficiency in Google Workspace; familiarity with project management tools like Asana, Jira, and Lucidchart is a plus.
Nice to haves:
- Currently pursuing a degree or certificate in a related discipline
- Experience with or knowledge of Kaizen or other process improvement methodologies.
- Interest in workplace culture and employee experience programs.
- Familiarity with data analysis and reporting tools.
