How you'll help us Keep Climbing (overview & key responsibilities)

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Delta Air Lines, Inc. has multiple openings for DevOps Engineers in Atlanta, GA.

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Key Responsibilities

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• Lead the creation, maintenance, and ongoing enhancement of complex automation jobs to support Delta Marketing Operations, ensuring efficiency and scalability on SAS, Salesforce Marketing Cloud, and Adobe Experience Platform. Oversee the successful deployment of integrated or stand-alone releases into SAS and Salesforce Marketing Cloud production environments, ensuring minimal downtime and robust rollback procedures.
• Proactively monitor SAS, Salesforce Marketing Cloud, and Outlook for alerts, troubleshoot issues, and restore services promptly, implementing preventive measures to avoid recurrence. Mentor junior DevOps engineers, providing guidance and training to enhance their skills and knowledge in DevOps practices and tools.
• Drive continuous improvement initiatives in DevOps processes and practices, staying updated with Marketing Technology industry trends and technologies.
• Ensure data quality standards and maintain data governance standards by building and managing Data Extensions and Data Relationships in Salesforce Marketing Cloud.
• Provide sentiment analysis on Marketing Campaigns using Python.
• Develop and maintain the ability for ETL (Extract, Transform, Load) processes using SFTP and AWS s3 buckets.
• Perform script and automation reviews to ensure code is following best practices.
• Telecommuting permitted two days per week.

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Benefits and Perks to Help You Keep Climbing

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Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

Competitive salary, industry-leading profit sharing program, and performance incentives  

401(k) with generous company contributions up to 9%  

Paid time off including vacation, holidays, paid personal time, maternity and parental leave

Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits

Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages

Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health  

Domestic and International space-available flight privileges for employees and eligible family members

Career development programs to achieve your long-term career goals  

World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint

Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies

Recognition rewards and awards through the platform Unstoppable Together

Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

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What you need to succeed (minimum qualifications)

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Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field, and 2 years of programming experience.

Must have coursework or work experience in:

Creating real-time integrations using API between Salesforce Marketing Cloud, Teradata, SAS, AEP, and AWS;

Automating the transfer of large data files to internal and external systems via SFTP and s3;

Developing and configuring journeys, automated workflows, and email campaigns within the Salesforce Marketing Cloud;

Monitoring system health and ensuring automated jobs are running without failure and assisting in outage recovery when they do fail; and

Collaborating with internal stakeholders to create SAS, Python, and SQL scripts that automate email campaigns in Salesforce Marketing Cloud.

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What will give you a competitive edge (preferred qualifications)

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