Join us in building the future of finance.

Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.

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About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

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The Crypto Operations team is passionate about delivering an excellent end-customer experience and mitigating firm risk while supporting cutting-edge crypto products.

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As a Crypto Operations Intern, you will serve as a technical product and operations expert, owning processes critical to maintaining Robinhood’s crypto products while supporting product teams in improving and scaling our offerings. You’ll partner with specialized subject-matter experts on the operations desks—including Trading, Money Movements, Account Servicing, Product Operations and Risk Management—to identify optimization opportunities, support critical day-to-day processes, and provide feedback loops that inform product development. You’ll also collaborate closely with cross-functional partners in Product Management, Engineering, and Finance to ensure operational readiness, efficient processes, and a seamless customer experience.

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This role is based in our New York office, with in-person attendance expected at least 3 days per week.

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At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

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What you’ll do

• Support critical business functions, such as monitoring order and execution health, blockchain network performance, and liquidity management
• Manage and troubleshoot complex customer blocking issues, assisting in root-cause analysis and working with product teams to prioritize solutions
• Identify inefficiencies in operational processes, translate operational needs into product requirements, and collaborate with product operations to design scalable solutions
• Document, maintain, and continuously improve standard operating procedures and process documentation
• Chip in to the development and improvement of internal tools through testing new workflows and collaborating with engineering to meet operational needs
• Support product launches and feature rollouts by ensuring operational readiness and developing clear process documentation

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What you bring

• Currently pursuing an undergraduate degree in Business, Data Science, Information Systems, Finance, Economics, or a related analytical field
• Strong attention to detail with excellent problem-solving and critical-thinking skills
• Clear and effective written and verbal communication skills, with the ability to translate complex information for different audiences
• Operational and product-oriented mindset with a data-driven approach to decision-making
• Interest and passion for crypto, blockchain technology, and emerging financial products
• Collaborative and resourceful, adept at working independently and encouraging effective partnerships across functions
• Comfort with ambiguity and constantly evolving environments, and enthusiasm for building from scratch

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What we offer

• Market competitive compensation structure
• Quarterly lifestyle wallet for personal wellness, learning and development, and more!
• Time away including company holidays, paid time off, and sick time!
• Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits

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