Overview
Copilot Solution Engineer
Join us in shaping the future of AI-powered productivity! As a Copilot Solution Engineer, you’ll be at the forefront of helping customers unlock the full potential of Microsoft Copilot technologies. Your role combines technical expertise, strategic thinking, and collaboration to deliver exceptional outcomes.
What you’ll do:
- Understand and anticipate customer needs – Dive deep into their context and guide them towards the next steps.
- Drive technical success – Lead or support technical wins, collaborating closely with peers and leveraging the right resources to overcome blockers.
- Partner for impact – Work hand-in-hand with partners and colleagues to deliver seamless technical engagements and accelerate the sales process.
- Stay ahead of the curve – Spot competitive insights, share feedback, and help shape product strategy based on real customer experiences.
- Build connections – Observe and strengthen partner technical capacity while contributing to joint success stories.
If you’re passionate about solving complex challenges, influencing product direction, and enabling customers to achieve more with AI, this role is for you!
Responsibilities:
- Advising Client Technical Decisions: Engaging with customers and guiding them through technical decisions related to the purchase and use of Microsoft technology. Providing expertise and insights to help customers make informed decisions that align with their technology goals.
- Technical Communication: The ability to adapt communications around different technologies, products, and services to the audience's level of understanding.
Desired skills:
- Technical Sales:The ability to explain Microsoft's products and services to customers and identify opportunities for customers to grow their business.
- Building Stakeholder Relationships: Building and nurturing strong, long-term relationships with clients and stakeholders to foster trust and enhance customer satisfaction.
- Demonstrating Microsoft Solution Capabilities: Demonstrating the capabilities of Microsoft Copilot solutions effectively to showcase their value to customers. Applying technical architectures to client scenarios, illustrating how Microsoft technology can address their unique challenges, and collaborating with partners in sell-with scenarios to leverage the partner ecosystem.
- Readiness for Deployment: Serving as a contact point for technical resources, both within the organization and externally through partners. Proactively supporting readiness of clients for implementation and supporting resolution of blockers or challenges to that readiness in order to ensure that customer needs are met.
Qualifications
Required/minimum qualifications
- Bachelor's Degree in Computer Science, Information Technology, or related field OR 1+ year(s) technical pre-sales, technical consulting OR equivalent experience.
Additional or preferred qualifications
- 2+ years technical pre-sales or technical consulting, or technology delivery, or related experience OR equivalent experience.
- 1+ year(s) experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
