About the Role:
We're looking for a Content Designer to join our growing product design team in London. You'll be part of Remitly's Global Design organisation and collaborate closely with the Design Systems team to help shape the language, structure, and accessibility of our digital products.
Your work will ensure that every experience, every word, builds clarity, trust, and confidence for our customers worldwide. Reporting to the Senior Manager of Product Design, you'll collaborate across design, research, product, and engineering to make complex ideas simple, usable, and inclusive for a diverse international audience.
You will combine hands-on UX writing with strategic content design. Defining frameworks, content patterns, accessibility guidance, and voice principles that scale across products and platforms. You'll be part of a collaborative, mission-driven team working to improve the lives of immigrants and their families globally.
You will be hybrid (2-3 days a week) in our London office.
You Will:
- Drive end-to-end content projects: own discovery and concept ideation; define content strategy, information architecture, and content flows; create wireframes and content-first prototypes; and deliver developer-ready interaction and copy artefacts.
- Design, write, and test clear, accessible in-product content for web and mobile.
- Champion accessibility and inclusion, ensuring content and design meet global standards (WCAG, plain language, inclusive language).
- Partner with product designers, researchers, and engineers to create seamless end-to-end user journeys. Collaborate with localisation, marketing, and compliance partners to make sure our content is globally consistent and culturally appropriate.
- Define and document content and accessibility standards, information hierarchies, and terminology that scale across regions.
- Use customer insights and data to refine content and improve clarity, comprehension, and usability.
- Contribute to and evolve our global design system, developing scalable, inclusive content patterns and guidance.
You Have:
- 3+ years in content design, UX writing, or a related field.
- A portfolio showing inclusive, accessible UX content.
- Strong understanding of WCAG, inclusive language, and plain-language principles,
- Experience designing for international or multilingual audiences.
- A collaborative mindset and ability to partner effectively with cross-functional teams.
- A degree in English, communications, UX, HCI, or equivalent practical experience.
