Job Summary:
This internship is located in La Crosse, Wisconsin. Applicants must currently reside in the La Crosse area in order to be considered, as the position requires year-round availability while attending school full-time.
Work within the business operations support team to assist our field organization in process/application support of multiple business systems and processes. Responsibilities include but are not limited to:
- Log in and respond to support calls.
- Troubleshoot/resolve transaction issues and coach user on appropriate process tasks and system functionality available to achieve their objectives.
- Identify process and application problems and provide resolutions.
- Observe and document malfunctioning software.
- Create user guide documentation and update existing process documentation.
- Participate in user acceptance testing for application deployment.
- Lead and/or assist with project work within business operations support.
- Complete application setups.
Qualifications:
- Must be a full-time student graduating after May 2025
- Must be enrolled in a 2-year accounting, finance, management information systems, business administration, computer science, or related program OR in a bachelor's degree program in accounting, finance, management information systems, business administration, computer science, or related discipline.
- Business system experience preferred.
- Experience with Microsoft Office Suite required.
- Must be able to work well and adapt to change in a fast-paced environment.
- Excellent written, verbal, and interpersonal communication skills and ability to work in a team environment required.
- Strong interpersonal skills required.
- Strong customer service skills required.
