Brookfield Asset Management is hiring for a Communications Associate, Technology Services. This position will support the creation and delivery of Technology Services’ Training and Communications to improve user adoption and awareness of key business technologies.
This role will work closely with all parts of the organization to develop an in-depth knowledge of the Business Technology platforms and offerings. The candidate must have excellent written communication and presentation skills and attention to detail.
Responsibilities:
- Translate complex, technical information to language that the end user understands
- Write, edit, and proofread communications related to technology projects and updates, including the deployment of new applications, cybersecurity initiatives, hardware updates, and more
- Partner with subject matter experts on the project delivery, enterprise operations, cybersecurity, deskside, and end user services teams to develop easy-to-follow quick reference guides and knowledge articles
- Collaborate with corporate communications to ensure materials adhere to Brookfield standards
- Deliver clear and organized trainings to end users as needed
- Assist in defining the Communications and Training strategy for Brookfield Technology Services
Qualifications & Requirements:
- Bachelor’s degree in English, Business, or related discipline preferred
- Minimum 2+ years’ experience in technology communications preferred
- Superior verbal and written communication skills
- Must be detail-oriented and possess excellent organizational skills
- Ability to work in a fast-paced, results-oriented, and continually changing environment
- Identifies lessons learned and consistently applies them to subsequent, relevant tasks
- Collaborates with team members and across functions to achieve deliverables
- Takes initiative beyond the established scope of responsibilities
- Advanced level skills in the Microsoft Office Suite
