The Opportunity

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Adobe Support and Services helps enterprises unlock the full potential of their Adobe investments by pairing industry-leading technology with deep expertise, proven methodologies, and customer success programs. The ACS Portfolio & Product Marketing team brings this vision to life through compelling, data-driven storytelling that highlights how customers achieve measurable outcomes with Adobe Support and Services.

As a Support and Services Content Marketing Intern, you’ll play a pivotal role in developing integrated marketing and storytelling initiatives that elevate customer success, drive awareness of our service offerings, and showcase the business impact of partnership with Adobe. You’ll collaborate across teams to design cohesive narratives, support campaign execution, and measure performance—ensuring our stories and programs connect with enterprise audiences in meaningful ways.

This internship is ideal for someone who thrives at the intersection of strategy and creativity—someone who enjoys building narratives from insight and helping translate business outcomes into content that inspires action.

All 2026 Adobe interns will be co-located hybrid. This means that interns will work between their assigned office and home. Interns will be based in the office where their manager and/or team are located, where they will get the most support to ensure collaboration and the best employee experience. Managers and their organization will determine the frequency they need to go into the office to meet priorities.

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What You’ll Do

Content Strategy & Storytelling

• Support the development of content strategies and campaign narratives that highlight the value of Adobe Support and Services in driving customer success and ROI.
• Partner with marketing, customer success, and communications teams to identify and shape customer stories that align with enterprise business goals.
• Translate complex customer outcomes and technical solutions into compelling, persona-based content for use across digital, social, events, and executive communications.
• Draft creative briefs and content outlines that synthesize data, insights, and success metrics into clear and engaging storytelling.

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Integrated Campaign Development

• Contribute to the planning and coordination of integrated campaigns that reinforce Adobe’s value proposition across channels.
• Ensure consistency in messaging and visual identity across all touchpoints, from thought leadership and case studies to internal enablement and field materials.
• Partner with channel owners (web, email, events, and paid media) to align on activation plans and ensure timely execution of deliverables.

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Measurement & Optimization

• Track and analyze content and campaign performance metrics to identify engagement trends, measure business impact, and inform optimization strategies.
• Help prepare reporting and insights for business reviews, highlighting what’s resonating and opportunities to amplify performance.
• Maintain content inventories, campaign trackers, and collaboration spaces to improve accessibility, visibility, and efficiency across the team.

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Market & Customer Insights

• Research industry trends, customer challenges, and competitor messaging to inform new content opportunities and refine campaign strategy.
• Surface data-driven insights that strengthen Adobe’s thought leadership and reinforce the business impact of our service offerings.

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What You Need to Succeed

• Currently enrolled full-time and pursuing an MBA or Master’s program with an expected graduation date of December 2026–June 2027.
• Ability to participate in a full-time internship between May–September 2026.
• Strong written and verbal communication skills, with the ability to distill complex ideas into concise, engaging narratives.
• Strategic thinker with foundational understanding of B2B marketing, content strategy, or campaign planning.
• Analytical mindset with comfort interpreting data and connecting insights to business outcomes.
• Organized, proactive, and detail-oriented, with strong project management skills and the ability to juggle multiple priorities.
• Collaborative teammate with strong interpersonal skills and a passion for cross-functional work.
• Curiosity, creativity, and enthusiasm for learning—energized by uncovering customer value and translating it into powerful storytelling.

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