We are looking for a Working Student Operations Assistant to join our Bolt Drive business. You will be supporting the team in a smooth traffic offense fine management.

Please note that this is a part-time position, with the possibility of working full-time during the semester breaks.

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About the role

As a Bolt Drive Working Student Operations Assistant, you will be responsible for smooth traffic offense fine management. The goal is to process traffic offenses on time as well as answer authority requests based on set guidelines.

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Main tasks and responsibilities:

Manage and administer incoming traffic offense fines, including forwarding data to authorities and issuing fines to users.

Answering incoming authority requests connected to traffic offenses and criminal offenses both in writing and on the phone.

Creation of reports to monitor volumes and performance.

Assist with further operational duties as required.

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About you:

You care about people and you are passionate about helping others.

You are an excellent communicator in English and German.

You are a natural problem solver and quick learner.

You have very good attention to detail and can multitask, prioritize, and focus.

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