Your tasks

Join us for your placement year in summer 2026! Our internships are designed to give you an insight into what it's like to work for a world-renowned brand with a culture of support and community.

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Planning team sit within the Service Dept and responsible for the planning the workload of approx 300 nationwide engineers who will conduct over 250,000 customer facing jobs per year.

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In this role, you will be responsible for:

• Key contact for 30-35 Bosch engineers (inbound & outbound calls)
• Exception management of jobs booking outside of the day capacity
• Responding to daily unplanned activities (engineer sickness, van issues, customer cancellations)
• Complaint handling of customer issues
• Ordering of spare parts within the agreed time

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Your profile

Please note that to be eligible for this role, you must be an undergraduate student seeking a placement year as part of your degree - if you do not meet these criteria please consider applying for other positions.

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Our ideal candidate must have:

• Positive outlook with a can do attitude
• Ability to work in a team and solo
• Geographical Knowledge Useful

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Our ideal candidate should have:

• Excel skills
• Customer Service skills
• Good standard of English and maths

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Right To Work: please ensure you have a valid Right To Work in the UK status for the entirety of the placement year upon submitting an application.

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