When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. And you’ll have the opportunity for continual growth and learning in a culture that empowers your development. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.

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Location/Division Specific Information

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Join our dedicated team where you'll support the Unity Lab Services Asset Utilisation program and help provide our customers with valuable insights into their lab instrument utilisation.

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Discover Impactful Work:

At Thermo Fisher Scientific, you will contribute to world-class initiatives that make a difference globally. Your efforts will help successfully implement and support operations strategies.

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A day in the Life:

• Work with team members and customers to understand individual customer business needs and internal barriers to the implementation of asset utilisation monitoring solutions.
• Coordinate with customer IT and lab teams to plan and implement utilisation monitoring tools and services.
• Manage implementation project tasks and timelines including data gathering, review, and software deployment.
• Deploy new licenses and support existing install bases, ensuring high accuracy in a data-sensitive environment.
• Perform remote management of servers and application installation, maintenance, and support.
• Interact with remote laboratory instruments and PCs required to support the implementation process.

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Keys to Success:

Outstanding organisational skills, strict attention to detail, and a proven ability to collaborate effectively with diverse teams are essential for growing in this role.

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Education

• Secondary school or equivalent experience required.

Experience

• Knowledge of Windows network and system administration tasks.
• Familiarity with standard MS Office software applications.
• Collaborate across a variety of teams (geographic, business type, management style).

Knowledge, Skills, Abilities

• Strong communication and interpersonal skills.
• Ability to determine priorities and work independently.
• Outstanding problem-solving abilities and the ability to communicate sophisticated ideas in a simple way.

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This role is an Apprenticeship so involves working 80% and continued study of a specific course 20% of the time.

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