Your role and responsibilities

System Services Representatives are the primary technical interface to clients for the coordination of hardware and software support and delivery of operational services. You will advise clients of preventive maintenance, configuration, operation, and environmental factors which may drastically impact product performance or impair the client’s IT operation.

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Required education

High School Diploma/GED

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Preferred education

Technical Diploma

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Required technical and professional expertise

Previous experience coordinating hardware and/or software support for clients, ensuring a seamless resolution process.

·       Experienced in on-site installation, maintenance, and repair activities for IBM and multi-vendor systems and components.

·       Effective communication skills.

·       Strong problem-solving abilities.

·       Teamwork and adaptability.

·       Reliable Vehicle

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