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Austin, TX

Supply Chain Manager

2 yrs
Technology
Operations
November 21, 2025

Amazon

Consumer goods marketplace and technology platform
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Description

o Provides Logistics support across major operations company-wide (Perishables Purchasing)
o Contributes to development of the organization’s overall supply and logistics strategy.
o Supports various launch activities by performing services including:
 Attends and participates in regional, national and inter-team meetings
 Maintaining OneNote updates (SOP’s)
 Forecasting - Logistics
o Identifies, evaluates and capitalizes on opportunities to reduce costs by improving buying patterns and supply channels through collaboration with purchasing
o Accurately manages email flow, maintains good records of communications and provides documentation as required to support inquiries and help with issue resolution
o Compiles data, ensures accuracy and performs in-depth analysis as needed
o Analyzes and interprets data results and communicates findings to the team
o Communicates all relevant information and keeps everyone on the same page at all times; fosters collaboration with the group to lower cost of goods to WFM
o Assists with the development of new reporting tools to be used by buying teams (global and regional, to support purchasing operational needs and executive decision-making)
o Prepares materials and supports buyer communication as needed
o Monitors the functional activity processes and outcomes; recommend areas for continuous improvement
o With oversight, performs the truck forecasting tasks, particularly for holiday planning
o Assists with managing transportation carriers
o Supports team leadership by communicating truck planning issues, interpreting weekly reports and resolving arrival conflicts
o Communicates, represents, and upholds WFM’s core values and business philosophy to Team Members and vendor/supply/carrier partners
o Provides data and works as liaison for WFM Purchasing team
o Monitors the trucking and delivery schedules to proactively identify potential issues and conflicts for all regions
o Works with trucking, delivery, storage, and other stakeholders to resolve issues.
o Reviews periodic reports for patterns, trends, and systemic issues; communicating improvement recommendations to Senior Team Leader
o Drives improvement in key performance metrics, such as order fill rate, on-time delivery, inventory turns, service levels at shelf, returns, and inventory levels versus budget.
o Tracks and reports on key metrics on a regular basis.
o Responsible for daily tracking of load status while in transit, understanding and documenting dwell time at pick up and delivery locations.
o Ensures optimal use of processes and policies to enhance efficiency and effectiveness of the Transportation Management System (TMS)
o Maintains complete and accurate records of all transactions and projections.
o Assist with planning and execution of Transportation Procurement RFPs

Key job responsibilities

o Advanced knowledge of inventory management, carrier relations, ordering and disposition processes and standardso Advanced proficiency with standard ordering, delivery, trucking and transportation practices and procedures.

o Excellent mathematical skillso Advanced proficiency with Microsoft Excel and Word.

o Strong desire to enable others to achieve success

o Comfortable with ongoing shifts in demands and priorities

o Clarifies and handles multiple concurrent and diverse activities

o Excellent client service skills

o Conveys and or consults on issues of moderate to significant complexity

o Regularly interacts with colleagues or customers up to the senior leadership level

o Provides process and policy advice to Team Members and clients/customers

o Receives general direction, work may be completed without pre-established procedureso Resolves complex issues escalated from TM’s

o Provides direction and coaching for TM’so Applies analytical skills to evaluate and interprets complex situations

o Presents problem analyses and recommends solutions in a creative and logical manner

o Handles a diverse range of issues requiring evaluation of a variety of factors, including business trends

o Possesses deep understanding of the WFM organizations structure, hierarchy and approval levels

o Understands and influences the types and timing of various departmental deadlines and events

o Understands how Logistics decision and recommendations may impact third-party business and operations

Basic Qualifications

- 2+ years of program or project management experience
- 1+ years of supply chain experience
- Bachelor's degree or equivalent, or 2+ years of Amazon experience

Preferred Qualifications

- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document

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